How to connect Landbot.io and Zoho CRM
Create a New Scenario to Connect Landbot.io and Zoho CRM
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Landbot.io, triggered by another scenario, or executed manually (for testing purposes). In most cases, Landbot.io or Zoho CRM will be your first step. To do this, click "Choose an app," find Landbot.io or Zoho CRM, and select the appropriate trigger to start the scenario.

Add the Landbot.io Node
Select the Landbot.io node from the app selection panel on the right.

Landbot.io
Configure the Landbot.io
Click on the Landbot.io node to configure it. You can modify the Landbot.io URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Zoho CRM Node
Next, click the plus (+) icon on the Landbot.io node, select Zoho CRM from the list of available apps, and choose the action you need from the list of nodes within Zoho CRM.

Landbot.io
⚙

Zoho CRM

Authenticate Zoho CRM
Now, click the Zoho CRM node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zoho CRM settings. Authentication allows you to use Zoho CRM through Latenode.
Configure the Landbot.io and Zoho CRM Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Landbot.io and Zoho CRM Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
⚙
AI Anthropic Claude 3
⚙

Zoho CRM
Trigger on Webhook
⚙
Landbot.io
⚙
⚙
Iterator
⚙
Webhook response

Save and Activate the Scenario
After configuring Landbot.io, Zoho CRM, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Landbot.io and Zoho CRM integration works as expected. Depending on your setup, data should flow between Landbot.io and Zoho CRM (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Landbot.io and Zoho CRM
Landbot.io + Zoho CRM + Google Sheets: When a new event is triggered in Landbot, capture the lead information and upsert it into Zoho CRM. Then, log the lead details in Google Sheets for analysis.
Zoho CRM + Landbot.io + Slack: When a deal closes in Zoho CRM, use Landbot to send a congratulatory message to the customer and post the win in a designated Slack channel to notify the team.
Landbot.io and Zoho CRM integration alternatives
About Landbot.io
Use Landbot.io in Latenode to build no-code chatbots, then connect them to your wider automation. Capture leads, qualify prospects, or provide instant support and trigger follow-up actions directly in your CRM, databases, or marketing tools. Latenode handles complex logic, scaling, and integrations without per-step fees.
Similar apps
Related categories

About Zoho CRM
Connect Zoho CRM to Latenode and automate your sales processes. Automatically update records, trigger email sequences, and sync data with other apps. Streamline lead management and reporting by combining Zoho CRM's features with Latenode's visual editor, AI assistance, and custom code options. Scale workflows affordably with flexible execution-based pricing.
Similar apps
Related categories
See how Latenode works
FAQ Landbot.io and Zoho CRM
How can I connect my Landbot.io account to Zoho CRM using Latenode?
To connect your Landbot.io account to Zoho CRM on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Landbot.io and click on "Connect".
- Authenticate your Landbot.io and Zoho CRM accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create leads from chat interactions?
Yes, you can! Latenode lets you parse chat data and instantly create new Zoho CRM leads, enriching data using AI for better lead qualification. This saves time and improves data accuracy.
What types of tasks can I perform by integrating Landbot.io with Zoho CRM?
Integrating Landbot.io with Zoho CRM allows you to perform various tasks, including:
- Create new Zoho CRM contacts from Landbot.io chatbot submissions.
- Update existing Zoho CRM records with data collected via Landbot.io.
- Trigger automated email sequences in Zoho CRM based on chat interactions.
- Add notes to Zoho CRM leads from Landbot.io conversation transcripts.
- Qualify leads and route them to appropriate sales teams automatically.
Can I use JavaScript code to transform data between Landbot.io and Zoho CRM?
Yes! Latenode lets you use JavaScript to customize data flows between Landbot.io and Zoho CRM, ensuring precise formatting and handling of complex data structures.
Are there any limitations to the Landbot.io and Zoho CRM integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex Landbot.io chatbot flows with many steps may require careful optimization.
- Zoho CRM API rate limits may affect the speed of data transfer for very large datasets.
- Custom fields require accurate mapping to ensure data consistency.