How to connect LinkedIn Personal Account and Zendesk
Create a New Scenario to Connect LinkedIn Personal Account and Zendesk
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LinkedIn Personal Account, triggered by another scenario, or executed manually (for testing purposes). In most cases, LinkedIn Personal Account or Zendesk will be your first step. To do this, click "Choose an app," find LinkedIn Personal Account or Zendesk, and select the appropriate trigger to start the scenario.

Add the LinkedIn Personal Account Node
Select the LinkedIn Personal Account node from the app selection panel on the right.


LinkedIn Personal Account

Configure the LinkedIn Personal Account
Click on the LinkedIn Personal Account node to configure it. You can modify the LinkedIn Personal Account URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Zendesk Node
Next, click the plus (+) icon on the LinkedIn Personal Account node, select Zendesk from the list of available apps, and choose the action you need from the list of nodes within Zendesk.


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Zendesk

Authenticate Zendesk
Now, click the Zendesk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zendesk settings. Authentication allows you to use Zendesk through Latenode.
Configure the LinkedIn Personal Account and Zendesk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the LinkedIn Personal Account and Zendesk Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Trigger on Webhook
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LinkedIn Personal Account
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Webhook response

Save and Activate the Scenario
After configuring LinkedIn Personal Account, Zendesk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the LinkedIn Personal Account and Zendesk integration works as expected. Depending on your setup, data should flow between LinkedIn Personal Account and Zendesk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect LinkedIn Personal Account and Zendesk
LinkedIn Personal Account + Zendesk + Slack: When a new message is received in LinkedIn that contains specific keywords indicating a support request, a new Zendesk ticket is created. The support team is then notified in a Slack channel with details of the new ticket.
Zendesk + LinkedIn Personal Account + Google Sheets: When a Zendesk ticket is updated (e.g., solved), the automation retrieves the submitter's LinkedIn profile URL and appends the URL along with ticket details to a Google Sheet for tracking and analysis.
LinkedIn Personal Account and Zendesk integration alternatives

About LinkedIn Personal Account
Automate LinkedIn tasks in Latenode to streamline lead generation or job searching. Extract profile data, send connection requests, or post updates without manual effort. Combine it with other apps to enrich leads or trigger follow-ups. Visually design custom workflows; scale tasks without code or per-step fees.
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About Zendesk
Automate Zendesk ticket management within Latenode. Update tickets based on external events, route requests using AI, and sync data across platforms. Close the loop between support and other systems using visual flows, JavaScript, and webhooks—reducing manual work.
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See how Latenode works
FAQ LinkedIn Personal Account and Zendesk
How can I connect my LinkedIn Personal Account account to Zendesk using Latenode?
To connect your LinkedIn Personal Account account to Zendesk on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select LinkedIn Personal Account and click on "Connect".
- Authenticate your LinkedIn Personal Account and Zendesk accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Zendesk tickets from LinkedIn leads?
Yes, you can! Latenode's visual editor and advanced logic allow you to instantly turn LinkedIn leads into Zendesk tickets, streamlining your sales process and improving response times.
What types of tasks can I perform by integrating LinkedIn Personal Account with Zendesk?
Integrating LinkedIn Personal Account with Zendesk allows you to perform various tasks, including:
- Create Zendesk tickets for new LinkedIn Personal Account connection requests.
- Update Zendesk tickets when a LinkedIn Personal Account lead sends a message.
- Send personalized messages to LinkedIn Personal Account connections from Zendesk.
- Track LinkedIn Personal Account outreach activity directly within Zendesk.
- Enrich Zendesk tickets with LinkedIn Personal Account profile data.
How secure is the LinkedIn Personal Account integration on Latenode?
Latenode uses secure authentication and encryption to protect your data while integrating LinkedIn Personal Account. Your credentials are never stored.
Are there any limitations to the LinkedIn Personal Account and Zendesk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits imposed by LinkedIn Personal Account and Zendesk APIs may affect workflow speed.
- Custom field mappings in Zendesk may require manual configuration in Latenode.
- Real-time data synchronization depends on the polling frequency of the workflow.