How to connect LiveChat and Adalo
Create a New Scenario to Connect LiveChat and Adalo
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or Adalo will be your first step. To do this, click "Choose an app," find LiveChat or Adalo, and select the appropriate trigger to start the scenario.

Add the LiveChat Node
Select the LiveChat node from the app selection panel on the right.

LiveChat
Configure the LiveChat
Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Adalo Node
Next, click the plus (+) icon on the LiveChat node, select Adalo from the list of available apps, and choose the action you need from the list of nodes within Adalo.

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Adalo

Authenticate Adalo
Now, click the Adalo node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Adalo settings. Authentication allows you to use Adalo through Latenode.
Configure the LiveChat and Adalo Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the LiveChat and Adalo Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Adalo
Trigger on Webhook
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LiveChat
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring LiveChat, Adalo, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the LiveChat and Adalo integration works as expected. Depending on your setup, data should flow between LiveChat and Adalo (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect LiveChat and Adalo
LiveChat + Adalo + Slack: When a new chat starts in LiveChat, a new record is created in Adalo. Then, a notification is sent to a designated Slack channel to inform the team about the new chat.
Adalo + LiveChat + Google Sheets: When a new record is created in Adalo, the data is added to a Google Sheet, and then a welcome message is sent to the user via LiveChat.
LiveChat and Adalo integration alternatives
About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.
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About Adalo
Use Adalo with Latenode to automate tasks triggered by your no-code apps. Update databases, send custom notifications, or process data from Adalo forms in real-time. Latenode adds advanced logic, data transformation, and scaling beyond Adalo's limits, with flexible JavaScript coding and cost-effective execution pricing.
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FAQ LiveChat and Adalo
How can I connect my LiveChat account to Adalo using Latenode?
To connect your LiveChat account to Adalo on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select LiveChat and click on "Connect".
- Authenticate your LiveChat and Adalo accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically update user data in Adalo based on LiveChat activity?
Yes, you can! Latenode lets you update Adalo records directly from LiveChat triggers. This means cleaner data and more personalized customer experiences.
What types of tasks can I perform by integrating LiveChat with Adalo?
Integrating LiveChat with Adalo allows you to perform various tasks, including:
- Create new Adalo users from LiveChat conversations.
- Update Adalo records when a LiveChat ticket is closed.
- Send LiveChat transcripts to an Adalo database.
- Trigger LiveChat messages from Adalo database changes.
- Track customer support interactions within Adalo.
Can Latenode handle high volumes of LiveChat messages?
Yes, Latenode is built to scale. It can efficiently process large numbers of LiveChat messages without performance bottlenecks.
Are there any limitations to the LiveChat and Adalo integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require custom JavaScript code.
- Rate limits imposed by LiveChat and Adalo APIs still apply.
- Real-time updates depend on the polling interval configured.