How to connect LiveChat and AI: Minimax
Create a New Scenario to Connect LiveChat and AI: Minimax
In the workspace, click the โCreate New Scenarioโ button.

Add the First Step
Add the first node โ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or AI: Minimax will be your first step. To do this, click "Choose an app," find LiveChat or AI: Minimax, and select the appropriate trigger to start the scenario.

Add the LiveChat Node
Select the LiveChat node from the app selection panel on the right.

LiveChat
Configure the LiveChat
Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the AI: Minimax Node
Next, click the plus (+) icon on the LiveChat node, select AI: Minimax from the list of available apps, and choose the action you need from the list of nodes within AI: Minimax.

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Authenticate AI: Minimax
Now, click the AI: Minimax node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your AI: Minimax settings. Authentication allows you to use AI: Minimax through Latenode.
Configure the LiveChat and AI: Minimax Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the LiveChat and AI: Minimax Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donโt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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LiveChat
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Save and Activate the Scenario
After configuring LiveChat, AI: Minimax, and any additional nodes, donโt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking โRun onceโ and triggering an event to check if the LiveChat and AI: Minimax integration works as expected. Depending on your setup, data should flow between LiveChat and AI: Minimax (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect LiveChat and AI: Minimax
LiveChat + AI: Minimax + Google Sheets: When a chat is deactivated in LiveChat, the transcript is sent to Minimax to analyze the sentiment and extract key topics. The sentiment and topics are then logged into a Google Sheets spreadsheet.
LiveChat + AI: Minimax + Slack: When a chat is deactivated in LiveChat, the transcript is sent to Minimax for summarization. A daily report containing the summaries of all closed chats is then sent to a designated Slack channel.
LiveChat and AI: Minimax integration alternatives
About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context โ all visually, and without code.
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About AI: Minimax
Automate text generation with AI: Minimax in Latenode. Build workflows that create content, answer questions, or translate languages. Integrate Minimax with your data and apps for automated reports, personalized emails, or smart chatbots. Latenode makes it easy to use AI, without coding, for scalable solutions.
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See how Latenode works
FAQ LiveChat and AI: Minimax
How can I connect my LiveChat account to AI: Minimax using Latenode?
To connect your LiveChat account to AI: Minimax on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select LiveChat and click on "Connect".
- Authenticate your LiveChat and AI: Minimax accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically summarize chat transcripts after each LiveChat session?
Yes, you can! Latenode's visual editor makes it easy to trigger AI: Minimax to summarize transcripts, saving your team time on reporting and analysis.
What types of tasks can I perform by integrating LiveChat with AI: Minimax?
Integrating LiveChat with AI: Minimax allows you to perform various tasks, including:
- Automatically tagging conversations based on topic using AI analysis.
- Generating suggested responses for LiveChat agents using AI.
- Routing chats to the most appropriate agent based on AI-detected intent.
- Analyzing customer sentiment from chat transcripts in real time.
- Creating automated summaries of daily chat activity.
How easily can I customize the AI: Minimax prompts for LiveChat analysis?
Latenode offers a flexible prompt editor, allowing you to tailor AI: Minimax responses using no-code or JavaScript for precise control.
Are there any limitations to the LiveChat and AI: Minimax integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- AI: Minimax usage is subject to their API rate limits.
- Complex workflows may require some JavaScript knowledge.
- Initial setup requires API keys from both platforms.