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How to connect LiveChat and Bubble
Create a New Scenario to Connect LiveChat and Bubble
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or Bubble will be your first step. To do this, click "Choose an app," find LiveChat or Bubble, and select the appropriate trigger to start the scenario.
Add the LiveChat Node
Select the LiveChat node from the app selection panel on the right.
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Configure the LiveChat
Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Bubble Node
Next, click the plus (+) icon on the LiveChat node, select Bubble from the list of available apps, and choose the action you need from the list of nodes within Bubble.
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Authenticate Bubble
Now, click the Bubble node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Bubble settings. Authentication allows you to use Bubble through Latenode.
Configure the LiveChat and Bubble Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the LiveChat and Bubble Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring LiveChat, Bubble, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the LiveChat and Bubble integration works as expected. Depending on your setup, data should flow between LiveChat and Bubble (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect LiveChat and Bubble
LiveChat + Slack + Bubble: When a support agent resolves a chat in LiveChat (Chat Deactivated), a notification is sent to a designated Slack channel. Simultaneously, the status of the support request is updated in a Bubble app to reflect the resolution.
Bubble + LiveChat + Airtable: When a new user signs up in Bubble, a welcome message is sent to them via LiveChat. Concurrently, the new user's data is stored in Airtable for tracking and analysis purposes.
LiveChat and Bubble integration alternatives
About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.
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About Bubble
Use Bubble's visual builder inside Latenode for flexible no-code apps within your automation workflows. Trigger flows based on Bubble events or update Bubble data from other services. Automate complex logic using JavaScript or AI, and scale your apps affordably thanks to Latenode's execution-time pricing and API-first design.
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See how Latenode works
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FAQ LiveChat and Bubble
How can I connect my LiveChat account to Bubble using Latenode?
To connect your LiveChat account to Bubble on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select LiveChat and click on "Connect".
- Authenticate your LiveChat and Bubble accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically update Bubble database with LiveChat transcripts?
Yes, you can! Latenode’s visual editor makes it easy to automatically save LiveChat transcripts in your Bubble database. This ensures all chat data is captured and available for analysis and reporting.
What types of tasks can I perform by integrating LiveChat with Bubble?
Integrating LiveChat with Bubble allows you to perform various tasks, including:
- Create new Bubble users from LiveChat interactions.
- Send automated welcome messages in LiveChat after Bubble signup.
- Update Bubble database entries based on LiveChat support tickets.
- Trigger LiveChat conversations from events in your Bubble app.
- Analyze LiveChat sentiment and store it in Bubble for user profiling.
Can I use custom JavaScript functions to process LiveChat data?
Yes! Latenode allows you to use JavaScript to transform LiveChat data before updating your Bubble app, offering ultimate control and flexibility.
Are there any limitations to the LiveChat and Bubble integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript knowledge.
- Rate limits of LiveChat and Bubble APIs apply.
- Initial setup requires understanding of both LiveChat and Bubble data structures.
