LiveChat and Cal.com Integration

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Automatically offer immediate scheduling via Cal.com during LiveChat conversations. Latenode’s visual editor makes complex routing simple, adding custom logic with JavaScript if needed, and costs scale affordably.

Swap Apps

LiveChat

Cal.com

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect LiveChat and Cal.com

Create a New Scenario to Connect LiveChat and Cal.com

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or Cal.com will be your first step. To do this, click "Choose an app," find LiveChat or Cal.com, and select the appropriate trigger to start the scenario.

Add the LiveChat Node

Select the LiveChat node from the app selection panel on the right.

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LiveChat

Configure the LiveChat

Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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LiveChat

Node type

#1 LiveChat

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Name

Untitled

Connection *

Select

Map

Connect LiveChat

Sign In

Run node once

Add the Cal.com Node

Next, click the plus (+) icon on the LiveChat node, select Cal.com from the list of available apps, and choose the action you need from the list of nodes within Cal.com.

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LiveChat

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Cal.com

Authenticate Cal.com

Now, click the Cal.com node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Cal.com settings. Authentication allows you to use Cal.com through Latenode.

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LiveChat

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Cal.com

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#2 Cal.com

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Name

Untitled

Connection *

Select

Map

Connect Cal.com

Sign In

Run node once

Configure the LiveChat and Cal.com Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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LiveChat

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Cal.com

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#2 Cal.com

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Connection *

Select

Map

Connect Cal.com

Cal.com Oauth 2.0

#66e212yt846363de89f97d54
Change

Select an action *

Select

Map

The action ID

Run node once

Set Up the LiveChat and Cal.com Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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JavaScript

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AI Anthropic Claude 3

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Cal.com

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Trigger on Webhook

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LiveChat

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Iterator

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Webhook response

Save and Activate the Scenario

After configuring LiveChat, Cal.com, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the LiveChat and Cal.com integration works as expected. Depending on your setup, data should flow between LiveChat and Cal.com (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect LiveChat and Cal.com

LiveChat + Cal.com + Google Calendar: When a new chat is initiated in LiveChat, create a booking in Cal.com. Upon booking creation, automatically add the event to Google Calendar.

Cal.com + LiveChat + Slack: When a new booking is made in Cal.com, send a notification to a specific LiveChat agent and post a message in a designated Slack channel.

LiveChat and Cal.com integration alternatives

About LiveChat

Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.

About Cal.com

Embed Cal.com in Latenode to automate meeting scheduling. Trigger flows based on booking events: send follow-up emails, update CRMs, or generate reports. Latenode adds advanced logic, data manipulation, and integrations Cal.com lacks natively, creating flexible, scalable scheduling workflows.

See how Latenode works

FAQ LiveChat and Cal.com

How can I connect my LiveChat account to Cal.com using Latenode?

To connect your LiveChat account to Cal.com on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select LiveChat and click on "Connect".
  • Authenticate your LiveChat and Cal.com accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically schedule follow-up calls after LiveChat interactions?

Yes! Latenode lets you trigger Cal.com bookings based on LiveChat transcripts, streamlining lead management. Use advanced logic or AI to qualify leads before scheduling, saving time.

What types of tasks can I perform by integrating LiveChat with Cal.com?

Integrating LiveChat with Cal.com allows you to perform various tasks, including:

  • Automatically create Cal.com events after a LiveChat support session.
  • Send personalized booking links via LiveChat based on conversation content.
  • Update contact details in Cal.com based on LiveChat information.
  • Trigger LiveChat messages when a new Cal.com booking is made.
  • Log all LiveChat transcripts to a database upon successful booking.

What kind of LiveChat events can trigger automations in Latenode?

Latenode allows triggering workflows from new chats, agent assignments, customer messages, chat resolutions, and other LiveChat events.

Are there any limitations to the LiveChat and Cal.com integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex LiveChat custom attributes might require JavaScript for parsing.
  • Cal.com's booking limits depend on your Cal.com subscription tier.
  • Rate limits from LiveChat may affect high-volume automated messaging.

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