How to connect LiveChat and Canva
Create a New Scenario to Connect LiveChat and Canva
In the workspace, click the โCreate New Scenarioโ button.

Add the First Step
Add the first node โ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or Canva will be your first step. To do this, click "Choose an app," find LiveChat or Canva, and select the appropriate trigger to start the scenario.

Add the LiveChat Node
Select the LiveChat node from the app selection panel on the right.

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Configure the LiveChat
Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Canva Node
Next, click the plus (+) icon on the LiveChat node, select Canva from the list of available apps, and choose the action you need from the list of nodes within Canva.

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Authenticate Canva
Now, click the Canva node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Canva settings. Authentication allows you to use Canva through Latenode.
Configure the LiveChat and Canva Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the LiveChat and Canva Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donโt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Save and Activate the Scenario
After configuring LiveChat, Canva, and any additional nodes, donโt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking โRun onceโ and triggering an event to check if the LiveChat and Canva integration works as expected. Depending on your setup, data should flow between LiveChat and Canva (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect LiveChat and Canva
LiveChat + Canva + Slack: When a new chat starts in LiveChat, and the customer requests a visual, the agent can trigger a design creation in Canva. A preview of the design is then sent to the LiveChat agent via Slack for approval before sending it to the customer.
Canva + LiveChat + Google Drive: When a design is used during a LiveChat conversation, it is automatically saved to Google Drive. This creates a library of approved assets for agents to quickly access and reuse in future chats.
LiveChat and Canva integration alternatives
About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context โ all visually, and without code.
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About Canva
Automate content creation with Canva in Latenode. Generate designs on demand, populated with data from your databases or triggered by events. Forget manual updates; connect Canva to your workflows for dynamic marketing materials, reports, or social media content. Latenode's visual editor and flexible nodes simplify design automation.
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See how Latenode works
FAQ LiveChat and Canva
How can I connect my LiveChat account to Canva using Latenode?
To connect your LiveChat account to Canva on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select LiveChat and click on "Connect".
- Authenticate your LiveChat and Canva accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Canva graphics from LiveChat transcripts?
Yes, you can! Latenode lets you use no-code or JavaScript steps to parse LiveChat data and feed it into Canva for instant, branded visuals, saving your team valuable design time.
What types of tasks can I perform by integrating LiveChat with Canva?
Integrating LiveChat with Canva allows you to perform various tasks, including:
- Generate social media posts from positive LiveChat feedback.
- Create personalized thank you notes with customer names.
- Design promotional banners triggered by specific chat events.
- Automatically produce visual reports of common customer queries.
- Share Canva design previews directly within LiveChat conversations.
How secure is connecting LiveChat to Canva via Latenode?
Latenode employs robust security measures including encryption and secure authentication to protect your LiveChat and Canva data during integration.
Are there any limitations to the LiveChat and Canva integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex Canva templates may require adjustments for automation.
- Rate limits on the LiveChat API can affect high-volume workflows.
- Some advanced Canva features might not be directly accessible.