How to connect LiveChat and Coda
Create a New Scenario to Connect LiveChat and Coda
In the workspace, click the โCreate New Scenarioโ button.

Add the First Step
Add the first node โ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or Coda will be your first step. To do this, click "Choose an app," find LiveChat or Coda, and select the appropriate trigger to start the scenario.

Add the LiveChat Node
Select the LiveChat node from the app selection panel on the right.

LiveChat
Configure the LiveChat
Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Coda Node
Next, click the plus (+) icon on the LiveChat node, select Coda from the list of available apps, and choose the action you need from the list of nodes within Coda.

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Authenticate Coda
Now, click the Coda node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Coda settings. Authentication allows you to use Coda through Latenode.
Configure the LiveChat and Coda Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the LiveChat and Coda Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donโt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Webhook response

Save and Activate the Scenario
After configuring LiveChat, Coda, and any additional nodes, donโt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking โRun onceโ and triggering an event to check if the LiveChat and Coda integration works as expected. Depending on your setup, data should flow between LiveChat and Coda (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect LiveChat and Coda
LiveChat + Coda + Slack: When a chat is deactivated in LiveChat, the conversation details are added as a new row in a Coda document. Then, a message is sent to a Slack channel to notify the relevant team about the new entry.
Coda + Jira + LiveChat: When a new row is added to a Coda document (representing a feature request), a new issue is created in Jira. The user who requested the feature is then notified in LiveChat about the Jira ticket creation.
LiveChat and Coda integration alternatives
About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context โ all visually, and without code.
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About Coda
Use Coda within Latenode to automate document generation or data aggregation workflows. Update Coda docs with real-time data from other apps, or trigger actions based on Coda table changes. Latenode provides visual flow design and custom logic to build flexible, scalable Coda integrations without complex scripting.
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See how Latenode works
FAQ LiveChat and Coda
How can I connect my LiveChat account to Coda using Latenode?
To connect your LiveChat account to Coda on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select LiveChat and click on "Connect".
- Authenticate your LiveChat and Coda accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Coda rows from new LiveChat transcripts?
Yes, you can! Latenode's visual editor makes it easy to parse LiveChat data and add it to Coda. This provides structured records and improves analysis.
What types of tasks can I perform by integrating LiveChat with Coda?
Integrating LiveChat with Coda allows you to perform various tasks, including:
- Creating new Coda rows for each new LiveChat conversation.
- Updating Coda tables with customer feedback from LiveChat.
- Triggering LiveChat alerts based on changes in Coda.
- Automatically sending summaries of chats to Coda documents.
- Generating reports on LiveChat activity directly in Coda.
Can I use JavaScript with the LiveChat integration on Latenode?
Yes, Latenode supports JavaScript. Enhance your LiveChat/Coda automations with custom data transformations and complex logic.
Are there any limitations to the LiveChat and Coda integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits imposed by LiveChat and Coda may affect high-volume workflows.
- Complex data transformations might require JavaScript knowledge.
- Attachments from LiveChat are not directly transferred to Coda.