LiveChat and Coda Integration

90% cheaper with Latenode

AI agent that builds your workflows for you

Hundreds of apps to connect

Automatically log LiveChat transcripts in Coda for analysis and reporting. Latenode's visual editor and affordable execution-based pricing make it easier to scale this automation. Enrich Coda with live customer insights from LiveChat.

Swap Apps

LiveChat

Coda

Step 1: Choose a Trigger

Step 2: Choose an Action

When this happens...

Name of node

action, for one, delete

Name of node

action, for one, delete

Name of node

action, for one, delete

Name of node

description of the trigger

Name of node

action, for one, delete

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Do this.

Name of node

action, for one, delete

Name of node

action, for one, delete

Name of node

action, for one, delete

Name of node

description of the trigger

Name of node

action, for one, delete

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Try it now

No credit card needed

Without restriction

How to connect LiveChat and Coda

Create a New Scenario to Connect LiveChat and Coda

In the workspace, click the โ€œCreate New Scenarioโ€ button.

Add the First Step

Add the first node โ€“ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or Coda will be your first step. To do this, click "Choose an app," find LiveChat or Coda, and select the appropriate trigger to start the scenario.

Add the LiveChat Node

Select the LiveChat node from the app selection panel on the right.

+
1

LiveChat

Configure the LiveChat

Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

+
1

LiveChat

Node type

#1 LiveChat

/

Name

Untitled

Connection *

Select

Map

Connect LiveChat

Sign In
โต

Run node once

Add the Coda Node

Next, click the plus (+) icon on the LiveChat node, select Coda from the list of available apps, and choose the action you need from the list of nodes within Coda.

1

LiveChat

โš™

+
2

Coda

Authenticate Coda

Now, click the Coda node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Coda settings. Authentication allows you to use Coda through Latenode.

1

LiveChat

โš™

+
2

Coda

Node type

#2 Coda

/

Name

Untitled

Connection *

Select

Map

Connect Coda

Sign In
โต

Run node once

Configure the LiveChat and Coda Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

1

LiveChat

โš™

+
2

Coda

Node type

#2 Coda

/

Name

Untitled

Connection *

Select

Map

Connect Coda

Coda Oauth 2.0

#66e212yt846363de89f97d54
Change

Select an action *

Select

Map

The action ID

โต

Run node once

Set Up the LiveChat and Coda Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that donโ€™t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
5

JavaScript

โš™

6

AI Anthropic Claude 3

โš™

+
7

Coda

1

Trigger on Webhook

โš™

2

LiveChat

โš™

โš™

3

Iterator

โš™

+
4

Webhook response

Save and Activate the Scenario

After configuring LiveChat, Coda, and any additional nodes, donโ€™t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking โ€œRun onceโ€ and triggering an event to check if the LiveChat and Coda integration works as expected. Depending on your setup, data should flow between LiveChat and Coda (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect LiveChat and Coda

LiveChat + Coda + Slack: When a chat is deactivated in LiveChat, the conversation details are added as a new row in a Coda document. Then, a message is sent to a Slack channel to notify the relevant team about the new entry.

Coda + Jira + LiveChat: When a new row is added to a Coda document (representing a feature request), a new issue is created in Jira. The user who requested the feature is then notified in LiveChat about the Jira ticket creation.

LiveChat and Coda integration alternatives

About LiveChat

Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context โ€“ all visually, and without code.

About Coda

Use Coda within Latenode to automate document generation or data aggregation workflows. Update Coda docs with real-time data from other apps, or trigger actions based on Coda table changes. Latenode provides visual flow design and custom logic to build flexible, scalable Coda integrations without complex scripting.

See how Latenode works

FAQ LiveChat and Coda

How can I connect my LiveChat account to Coda using Latenode?

To connect your LiveChat account to Coda on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select LiveChat and click on "Connect".
  • Authenticate your LiveChat and Coda accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically create Coda rows from new LiveChat transcripts?

Yes, you can! Latenode's visual editor makes it easy to parse LiveChat data and add it to Coda. This provides structured records and improves analysis.

What types of tasks can I perform by integrating LiveChat with Coda?

Integrating LiveChat with Coda allows you to perform various tasks, including:

  • Creating new Coda rows for each new LiveChat conversation.
  • Updating Coda tables with customer feedback from LiveChat.
  • Triggering LiveChat alerts based on changes in Coda.
  • Automatically sending summaries of chats to Coda documents.
  • Generating reports on LiveChat activity directly in Coda.

Can I use JavaScript with the LiveChat integration on Latenode?

Yes, Latenode supports JavaScript. Enhance your LiveChat/Coda automations with custom data transformations and complex logic.

Are there any limitations to the LiveChat and Coda integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Rate limits imposed by LiveChat and Coda may affect high-volume workflows.
  • Complex data transformations might require JavaScript knowledge.
  • Attachments from LiveChat are not directly transferred to Coda.

Try now