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Use LiveChat data in Firecrawl to trigger custom web crawls based on customer conversations. Latenode's visual editor and affordable pay-by-execution pricing make it easy to build and scale tailored SEO insights directly from your chat logs.
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Create a New Scenario to Connect LiveChat and Firecrawl
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or Firecrawl will be your first step. To do this, click "Choose an app," find LiveChat or Firecrawl, and select the appropriate trigger to start the scenario.
Add the LiveChat Node
Select the LiveChat node from the app selection panel on the right.
LiveChat
Configure the LiveChat
Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Firecrawl Node
Next, click the plus (+) icon on the LiveChat node, select Firecrawl from the list of available apps, and choose the action you need from the list of nodes within Firecrawl.
LiveChat
β
Firecrawl
Authenticate Firecrawl
Now, click the Firecrawl node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Firecrawl settings. Authentication allows you to use Firecrawl through Latenode.
Configure the LiveChat and Firecrawl Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the LiveChat and Firecrawl Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
β
AI Anthropic Claude 3
β
Firecrawl
Trigger on Webhook
β
LiveChat
β
β
Iterator
β
Webhook response
Save and Activate the Scenario
After configuring LiveChat, Firecrawl, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the LiveChat and Firecrawl integration works as expected. Depending on your setup, data should flow between LiveChat and Firecrawl (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
LiveChat + Firecrawl + Slack: When a new chat is initiated in LiveChat, Firecrawl searches a specified website for keywords from the chat transcript. If keywords are found, a message is sent to a designated Slack channel notifying support staff of a potentially urgent issue.
Firecrawl + LiveChat + Google Sheets: After Firecrawl crawls a URL, the results are obtained. Then, the LiveChat transcript corresponding to that URL (if available) is retrieved. Finally, the Firecrawl results and LiveChat transcript are logged into a Google Sheet.
About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context β all visually, and without code.
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About Firecrawl
Use Firecrawl in Latenode to extract structured data from websites at scale. Monitor product prices, track competitors, or collect research data automatically. Unlike standalone scrapers, Latenode lets you integrate scraped data into complex workflows with custom logic and direct API connections, all without code.
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How can I connect my LiveChat account to Firecrawl using Latenode?
To connect your LiveChat account to Firecrawl on Latenode, follow these steps:
Can I trigger LiveChat based on Firecrawl data?
Yes, you can! Latenode enables this with its flexible workflow editor. Trigger personalized LiveChat interactions based on website visitor behavior tracked by Firecrawl, improving engagement.
What types of tasks can I perform by integrating LiveChat with Firecrawl?
Integrating LiveChat with Firecrawl allows you to perform various tasks, including:
How can I automate LiveChat lead qualification within Latenode?
Latenode's visual editor makes automating lead qualification easy. Use data from Firecrawl to enrich leads, then trigger custom LiveChat workflows for efficient follow-up.
Are there any limitations to the LiveChat and Firecrawl integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: