LiveChat and LinkedIn Integration

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Automatically enrich LiveChat leads with LinkedIn data on Latenode. Use a no-code visual editor, plus optional JavaScript, to qualify prospects and personalize outreach, scaling affordably as your lead volume grows.

Swap Apps

LiveChat

LinkedIn

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect LiveChat and LinkedIn

Create a New Scenario to Connect LiveChat and LinkedIn

In the workspace, click the โ€œCreate New Scenarioโ€ button.

Add the First Step

Add the first node โ€“ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or LinkedIn will be your first step. To do this, click "Choose an app," find LiveChat or LinkedIn, and select the appropriate trigger to start the scenario.

Add the LiveChat Node

Select the LiveChat node from the app selection panel on the right.

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LiveChat

Configure the LiveChat

Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect LiveChat

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Run node once

Add the LinkedIn Node

Next, click the plus (+) icon on the LiveChat node, select LinkedIn from the list of available apps, and choose the action you need from the list of nodes within LinkedIn.

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LinkedIn

Authenticate LinkedIn

Now, click the LinkedIn node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your LinkedIn settings. Authentication allows you to use LinkedIn through Latenode.

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Configure the LiveChat and LinkedIn Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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LinkedIn Oauth 2.0

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The action ID

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Run node once

Set Up the LiveChat and LinkedIn Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that donโ€™t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring LiveChat, LinkedIn, and any additional nodes, donโ€™t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking โ€œRun onceโ€ and triggering an event to check if the LiveChat and LinkedIn integration works as expected. Depending on your setup, data should flow between LiveChat and LinkedIn (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect LiveChat and LinkedIn

LiveChat + LinkedIn + Slack: When a new chat starts in LiveChat, the flow retrieves the user's LinkedIn profile data by ID (if available) and sends a Slack notification with the LinkedIn profile information.

LinkedIn + LiveChat + Email: When a new connection is established on LinkedIn, the automation searches for the user's information in LiveChat based on their email (if available) and sends them a personalized email.

LiveChat and LinkedIn integration alternatives

About LiveChat

Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context โ€“ all visually, and without code.

About LinkedIn

Automate LinkedIn tasks in Latenode to streamline lead generation or social selling. Extract profile data, post updates, or send invites based on triggers from other apps. Chain actions visually, add custom logic, and scale outreach without complex code, paying only for the execution time that you use.

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FAQ LiveChat and LinkedIn

How can I connect my LiveChat account to LinkedIn using Latenode?

To connect your LiveChat account to LinkedIn on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select LiveChat and click on "Connect".
  • Authenticate your LiveChat and LinkedIn accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically update LinkedIn profiles from LiveChat?

Yes! Latenode lets you update LinkedIn profiles based on LiveChat interactions. Automate lead data enrichment using no-code blocks or AI to enhance profile information efficiently.

What types of tasks can I perform by integrating LiveChat with LinkedIn?

Integrating LiveChat with LinkedIn allows you to perform various tasks, including:

  • Create LinkedIn lead generation campaigns based on chat transcripts.
  • Send personalized LinkedIn connection requests after LiveChat conversations.
  • Automatically post LiveChat support updates to a LinkedIn company page.
  • Update LinkedIn Sales Navigator leads based on LiveChat engagement data.
  • Trigger LinkedIn ads based on keywords used in LiveChat interactions.

How does Latenode handle LiveChat event triggers?

Latenode provides robust real-time triggers for LiveChat events, enabling instant automation workflows with advanced logic and custom code options.

Are there any limitations to the LiveChat and LinkedIn integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Rate limits imposed by the LinkedIn API may affect high-volume workflows.
  • Custom field mapping requires familiarity with LiveChat and LinkedIn data structures.
  • Real-time data synchronization depends on network stability and API availability.

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