.svg){kind=icon}
How to connect LiveChat and Mailgun
Create a New Scenario to Connect LiveChat and Mailgun
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or Mailgun will be your first step. To do this, click "Choose an app," find LiveChat or Mailgun, and select the appropriate trigger to start the scenario.
Add the LiveChat Node
Select the LiveChat node from the app selection panel on the right.
+
1
LiveChat
Configure the LiveChat
Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Mailgun Node
Next, click the plus (+) icon on the LiveChat node, select Mailgun from the list of available apps, and choose the action you need from the list of nodes within Mailgun.
1
LiveChat
⚙
+
2
Mailgun
Authenticate Mailgun
Now, click the Mailgun node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Mailgun settings. Authentication allows you to use Mailgun through Latenode.
Configure the LiveChat and Mailgun Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the LiveChat and Mailgun Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
5
JavaScript
⚙
6
AI Anthropic Claude 3
⚙
+
7
Mailgun
1
Trigger on Webhook
⚙
2
LiveChat
⚙
⚙
3
Iterator
⚙
+
4
Webhook response
Save and Activate the Scenario
After configuring LiveChat, Mailgun, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the LiveChat and Mailgun integration works as expected. Depending on your setup, data should flow between LiveChat and Mailgun (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect LiveChat and Mailgun
LiveChat + Google Sheets + Mailgun: When a chat is deactivated in LiveChat, the transcript and customer details are added as a new row in Google Sheets. A summary email is then sent via Mailgun.
Mailgun + LiveChat + Slack: When Mailgun detects a new delivery failure, it checks if the recipient recently used LiveChat. If so, a Slack message is sent to the support team.
LiveChat and Mailgun integration alternatives
About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.
Related categories
About Mailgun
Use Mailgun in Latenode to automate email sending within your workflows. Trigger emails based on data changes, form submissions, or scheduled events. Latenode lets you filter, format, and personalize messages using data from other apps, creating dynamic campaigns and notifications without complex coding. Scale your outreach affordably by paying only for execution time.
Similar apps
Related categories
See how Latenode works
.svg)
.png)
FAQ LiveChat and Mailgun
How can I connect my LiveChat account to Mailgun using Latenode?
To connect your LiveChat account to Mailgun on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select LiveChat and click on "Connect".
- Authenticate your LiveChat and Mailgun accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically send email summaries of LiveChat conversations?
Yes, you can! Latenode lets you automatically send email summaries using Mailgun. This improves record-keeping and helps you analyze customer interactions effectively.
What types of tasks can I perform by integrating LiveChat with Mailgun?
Integrating LiveChat with Mailgun allows you to perform various tasks, including:
- Send automated welcome emails via Mailgun to new LiveChat users.
- Create email lists in Mailgun from LiveChat contact information.
- Send customer satisfaction surveys via Mailgun after a LiveChat session.
- Trigger email notifications through Mailgun for missed LiveChat conversations.
- Forward transcripts of LiveChat conversations to specified email addresses.
What LiveChat data can I access within Latenode workflows?
You can access data like chat transcripts, customer details, agent information, and conversation metrics to build powerful automations.
Are there any limitations to the LiveChat and Mailgun integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits imposed by LiveChat and Mailgun APIs may affect performance.
- Complex data transformations might require custom JavaScript code.
- Attachments from LiveChat may not always be directly transferable to Mailgun.
