How to connect LiveChat and Mailjet
Create a New Scenario to Connect LiveChat and Mailjet
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or Mailjet will be your first step. To do this, click "Choose an app," find LiveChat or Mailjet, and select the appropriate trigger to start the scenario.

Add the LiveChat Node
Select the LiveChat node from the app selection panel on the right.

LiveChat
Configure the LiveChat
Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Mailjet Node
Next, click the plus (+) icon on the LiveChat node, select Mailjet from the list of available apps, and choose the action you need from the list of nodes within Mailjet.

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Mailjet
Authenticate Mailjet
Now, click the Mailjet node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Mailjet settings. Authentication allows you to use Mailjet through Latenode.
Configure the LiveChat and Mailjet Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the LiveChat and Mailjet Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Mailjet
Trigger on Webhook
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LiveChat
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring LiveChat, Mailjet, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the LiveChat and Mailjet integration works as expected. Depending on your setup, data should flow between LiveChat and Mailjet (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect LiveChat and Mailjet
LiveChat + Google Sheets + Mailjet: When a chat is deactivated in LiveChat, the transcript and user details are added to a Google Sheet. Then, a personalized follow-up email is sent via Mailjet.
Mailjet + LiveChat + Slack: When a new contact is created in Mailjet, the support team is notified on LiveChat via Slack.
LiveChat and Mailjet integration alternatives
About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.
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About Mailjet
Use Mailjet in Latenode to automate email sending based on triggers from other apps. Update contact lists, send personalized campaigns, and track results—all without code. Connect Mailjet to your CRM, database, or e-commerce platform for automated workflows. Latenode provides the flexibility and scale to manage complex email automations efficiently, with no per-step cost limitations.
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See how Latenode works
FAQ LiveChat and Mailjet
How can I connect my LiveChat account to Mailjet using Latenode?
To connect your LiveChat account to Mailjet on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select LiveChat and click on "Connect".
- Authenticate your LiveChat and Mailjet accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I add LiveChat users to a Mailjet list?
Yes, you can! Latenode's visual editor makes it easy to add new LiveChat users to specific Mailjet lists, automating your marketing and improving customer engagement.
What types of tasks can I perform by integrating LiveChat with Mailjet?
Integrating LiveChat with Mailjet allows you to perform various tasks, including:
- Automatically adding new LiveChat users to a Mailjet contact list.
- Sending targeted email campaigns based on LiveChat interactions.
- Triggering personalized welcome emails after a LiveChat conversation.
- Updating contact properties in Mailjet based on LiveChat data.
- Sending internal notifications for high-priority LiveChat conversations.
How do I manage LiveChat triggers inside Latenode workflows?
Latenode provides a visual interface to define triggers based on LiveChat events, allowing for flexible, automated workflows.
Are there any limitations to the LiveChat and Mailjet integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript knowledge.
- Rate limits on LiveChat and Mailjet may impact high-volume workflows.
- Custom LiveChat events require careful mapping to Mailjet fields.