How to connect LiveChat and Mixpanel
Create a New Scenario to Connect LiveChat and Mixpanel
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or Mixpanel will be your first step. To do this, click "Choose an app," find LiveChat or Mixpanel, and select the appropriate trigger to start the scenario.

Add the LiveChat Node
Select the LiveChat node from the app selection panel on the right.

LiveChat
Configure the LiveChat
Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Mixpanel Node
Next, click the plus (+) icon on the LiveChat node, select Mixpanel from the list of available apps, and choose the action you need from the list of nodes within Mixpanel.

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Mixpanel

Authenticate Mixpanel
Now, click the Mixpanel node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Mixpanel settings. Authentication allows you to use Mixpanel through Latenode.
Configure the LiveChat and Mixpanel Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the LiveChat and Mixpanel Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Mixpanel
Trigger on Webhook
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LiveChat
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring LiveChat, Mixpanel, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the LiveChat and Mixpanel integration works as expected. Depending on your setup, data should flow between LiveChat and Mixpanel (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect LiveChat and Mixpanel
LiveChat + Mixpanel + Slack: When a new chat conversation starts in LiveChat, track it as an event in Mixpanel to analyze customer interactions. Then, notify a dedicated support channel in Slack to alert the team about the new conversation.
Mixpanel + LiveChat + Jira: When a specific user event is tracked in Mixpanel, initiate a conversation with the user in LiveChat to offer support or gather feedback. Simultaneously, create a Jira issue to track the user's experience and ensure follow-up actions.
LiveChat and Mixpanel integration alternatives
About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.
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About Mixpanel
Use Mixpanel in Latenode to automate event tracking and user segmentation. Send data to Mixpanel from any Latenode workflow or trigger actions based on Mixpanel insights. Identify trends and automate responses without manual exports. Integrate Mixpanel with other apps for a 360° view of your users, all visually configured and easily maintained.
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See how Latenode works
FAQ LiveChat and Mixpanel
How can I connect my LiveChat account to Mixpanel using Latenode?
To connect your LiveChat account to Mixpanel on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select LiveChat and click on "Connect".
- Authenticate your LiveChat and Mixpanel accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I track new LiveChat users as new Mixpanel users?
Yes, you can! Latenode’s visual editor makes this simple. Automatically add new LiveChat users to Mixpanel, enriching your analytics for personalized experiences.
What types of tasks can I perform by integrating LiveChat with Mixpanel?
Integrating LiveChat with Mixpanel allows you to perform various tasks, including:
- Automatically create Mixpanel profiles for new LiveChat users.
- Send LiveChat conversation data to Mixpanel for analysis.
- Track specific events in LiveChat and log them in Mixpanel.
- Trigger personalized messages in LiveChat based on Mixpanel data.
- Analyze customer support interactions alongside product usage data.
How can I send custom LiveChat events to Mixpanel with Latenode?
Latenode allows you to use JavaScript code blocks for custom event tracking, passing any LiveChat data to Mixpanel's event properties effortlessly.
Are there any limitations to the LiveChat and Mixpanel integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Historical LiveChat data prior to integration may not be automatically synced.
- Complex data transformations may require custom JavaScript coding.
- Very high volumes of LiveChat data might require optimization for performance.