LiveChat and NetHunt Integration

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Automatically create or update NetHunt leads from LiveChat conversations, ensuring no potential deal slips through the cracks. Latenode's visual editor and affordable execution-based pricing makes scaling your sales automation easier. Enrich leads faster with complete chat history.

Swap Apps

LiveChat

NetHunt

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect LiveChat and NetHunt

Create a New Scenario to Connect LiveChat and NetHunt

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or NetHunt will be your first step. To do this, click "Choose an app," find LiveChat or NetHunt, and select the appropriate trigger to start the scenario.

Add the LiveChat Node

Select the LiveChat node from the app selection panel on the right.

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LiveChat

Configure the LiveChat

Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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LiveChat

Node type

#1 LiveChat

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Connection *

Select

Map

Connect LiveChat

Sign In

Run node once

Add the NetHunt Node

Next, click the plus (+) icon on the LiveChat node, select NetHunt from the list of available apps, and choose the action you need from the list of nodes within NetHunt.

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LiveChat

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NetHunt

Authenticate NetHunt

Now, click the NetHunt node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your NetHunt settings. Authentication allows you to use NetHunt through Latenode.

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LiveChat

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NetHunt

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#2 NetHunt

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Name

Untitled

Connection *

Select

Map

Connect NetHunt

Sign In

Run node once

Configure the LiveChat and NetHunt Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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LiveChat

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NetHunt

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#2 NetHunt

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Connection *

Select

Map

Connect NetHunt

NetHunt Oauth 2.0

#66e212yt846363de89f97d54
Change

Select an action *

Select

Map

The action ID

Run node once

Set Up the LiveChat and NetHunt Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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JavaScript

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AI Anthropic Claude 3

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NetHunt

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Trigger on Webhook

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LiveChat

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Iterator

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Webhook response

Save and Activate the Scenario

After configuring LiveChat, NetHunt, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the LiveChat and NetHunt integration works as expected. Depending on your setup, data should flow between LiveChat and NetHunt (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect LiveChat and NetHunt

LiveChat + NetHunt + Slack: When a new chat starts in LiveChat, retrieve the contact's information from NetHunt. If the contact is found, send a message to a dedicated Slack channel notifying the sales team about the high-value customer's engagement.

NetHunt + LiveChat + Google Sheets: When a NetHunt record is updated, and a LiveChat conversation is initiated with that contact, log the LiveChat transcript to a Google Sheet for record-keeping and analysis.

LiveChat and NetHunt integration alternatives

About LiveChat

Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.

About NetHunt

Sync NetHunt CRM with Latenode to automate sales processes. Update deals, create tasks, or send personalized emails based on triggers. Latenode’s visual editor and flexible tools mean no-code data routing and AI-powered lead qualification — build scalable sales flows without complex scripts.

See how Latenode works

FAQ LiveChat and NetHunt

How can I connect my LiveChat account to NetHunt using Latenode?

To connect your LiveChat account to NetHunt on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select LiveChat and click on "Connect".
  • Authenticate your LiveChat and NetHunt accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically create NetHunt deals from new LiveChat conversations?

Yes, you can! Latenode's visual builder makes it easy to trigger deal creation based on chat events, ensuring no potential sales opportunity is missed. Automate & scale your sales pipeline with ease.

What types of tasks can I perform by integrating LiveChat with NetHunt?

Integrating LiveChat with NetHunt allows you to perform various tasks, including:

  • Create or update NetHunt contacts from new LiveChat transcripts.
  • Automatically log LiveChat conversations as activities in NetHunt.
  • Trigger automated email sequences in NetHunt based on chat keywords.
  • Send LiveChat transcripts to NetHunt as notes on existing deals.
  • Create new NetHunt tasks for agents based on chat support requests.

Can I filter LiveChat events before updating NetHunt records?

Yes! Latenode offers robust filtering options, allowing you to process only relevant LiveChat events to update specific NetHunt records, keeping your data clean and efficient.

Are there any limitations to the LiveChat and NetHunt integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Historical LiveChat data prior to integration cannot be automatically synced.
  • Custom LiveChat fields may require custom mapping in Latenode.
  • Rate limits imposed by LiveChat and NetHunt APIs may affect large-scale data processing.

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