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Automatically create Odoo leads from LiveChat conversations, enriching them with transcripts and context. Latenode's visual editor and affordable execution-based pricing makes complex sales automations easy and scalable.
Connect LiveChat and Odoo in minutes with Latenode.
Create LiveChat to Odoo workflow
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Create a New Scenario to Connect LiveChat and Odoo
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or Odoo will be your first step. To do this, click "Choose an app," find LiveChat or Odoo, and select the appropriate trigger to start the scenario.
Add the LiveChat Node
Select the LiveChat node from the app selection panel on the right.
LiveChat
Configure the LiveChat
Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Odoo Node
Next, click the plus (+) icon on the LiveChat node, select Odoo from the list of available apps, and choose the action you need from the list of nodes within Odoo.
LiveChat
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Odoo
Authenticate Odoo
Now, click the Odoo node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Odoo settings. Authentication allows you to use Odoo through Latenode.
Configure the LiveChat and Odoo Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the LiveChat and Odoo Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
β
Odoo
Trigger on Webhook
β
LiveChat
β
β
Iterator
β
Webhook response
Save and Activate the Scenario
After configuring LiveChat, Odoo, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the LiveChat and Odoo integration works as expected. Depending on your setup, data should flow between LiveChat and Odoo (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
LiveChat + Odoo + Slack: When a chat is tagged as a critical support case in LiveChat, a new CRM lead is created in Odoo, and a notification is sent to the responsible team in Slack.
Odoo + LiveChat + Gmail: When a new CRM lead is added in Odoo, a message is sent to LiveChat, and a welcome email campaign is sent with Gmail.
About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context β all visually, and without code.
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About Odoo
Automate Odoo tasks like creating invoices or updating inventory based on triggers from other apps. Latenode lets you connect Odoo to your workflows without code, adding logic and routing data as needed. Integrate Odoo with marketing tools, payment gateways, or CRMs for streamlined processes using Latenode's visual, scalable platform.
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How can I connect my LiveChat account to Odoo using Latenode?
To connect your LiveChat account to Odoo on Latenode, follow these steps:
Can I automatically create Odoo leads from LiveChat transcripts?
Yes, you can! Latenode's visual editor allows you to parse LiveChat transcripts and create new Odoo leads automatically, saving your sales team valuable time and ensuring no lead is missed.
What types of tasks can I perform by integrating LiveChat with Odoo?
Integrating LiveChat with Odoo allows you to perform various tasks, including:
How can I customize LiveChat triggers within Latenode workflows?
Latenode allows advanced customization using JavaScript. You can define precise conditions for LiveChat triggers based on chat content, customer data, or time of day.
Are there any limitations to the LiveChat and Odoo integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: