How to connect LiveChat and SendPulse
Create a New Scenario to Connect LiveChat and SendPulse
In the workspace, click the โCreate New Scenarioโ button.

Add the First Step
Add the first node โ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or SendPulse will be your first step. To do this, click "Choose an app," find LiveChat or SendPulse, and select the appropriate trigger to start the scenario.

Add the LiveChat Node
Select the LiveChat node from the app selection panel on the right.

LiveChat
Configure the LiveChat
Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the SendPulse Node
Next, click the plus (+) icon on the LiveChat node, select SendPulse from the list of available apps, and choose the action you need from the list of nodes within SendPulse.

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SendPulse

Authenticate SendPulse
Now, click the SendPulse node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your SendPulse settings. Authentication allows you to use SendPulse through Latenode.
Configure the LiveChat and SendPulse Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the LiveChat and SendPulse Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donโt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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SendPulse
Trigger on Webhook
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LiveChat
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring LiveChat, SendPulse, and any additional nodes, donโt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking โRun onceโ and triggering an event to check if the LiveChat and SendPulse integration works as expected. Depending on your setup, data should flow between LiveChat and SendPulse (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect LiveChat and SendPulse
Facebook Lead Ads + SendPulse + LiveChat: When a new lead is submitted through Facebook Lead Ads, the lead's email is added to a specified SendPulse mailing list. Subsequently, a LiveChat session is initiated to engage the lead in real-time.
Shopify + SendPulse + LiveChat: When a new order is placed in Shopify, the customer's email is added to a SendPulse mailing list. Then, a LiveChat session is started to proactively offer support or address any queries regarding their order.
LiveChat and SendPulse integration alternatives
About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context โ all visually, and without code.
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About SendPulse
Use SendPulse in Latenode for automated email & SMS marketing. Trigger campaigns based on real-time events, segment contacts dynamically, and personalize messages using data from any app. Automate list cleaning and optimize send times in response to user behavior. Connect SendPulse to any data source for smarter, event-driven communication workflows.
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See how Latenode works
FAQ LiveChat and SendPulse
How can I connect my LiveChat account to SendPulse using Latenode?
To connect your LiveChat account to SendPulse on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select LiveChat and click on "Connect".
- Authenticate your LiveChat and SendPulse accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically add LiveChat leads to SendPulse?
Yes, you can! Latenode's visual editor makes it easy to create workflows that automatically add new LiveChat leads to your SendPulse mailing lists, streamlining lead management.
What types of tasks can I perform by integrating LiveChat with SendPulse?
Integrating LiveChat with SendPulse allows you to perform various tasks, including:
- Adding new LiveChat users as subscribers in SendPulse.
- Sending automated welcome emails to new LiveChat contacts.
- Updating contact information in SendPulse based on LiveChat data.
- Triggering SMS campaigns in SendPulse from LiveChat events.
- Segmenting LiveChat users in SendPulse based on chat interactions.
Can I use custom JavaScript code with the LiveChat integration?
Yes! Latenode's code blocks allow you to add custom JavaScript code to your LiveChat workflows for advanced data manipulation and logic.
Are there any limitations to the LiveChat and SendPulse integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require custom JavaScript coding.
- Rate limits of LiveChat and SendPulse APIs still apply.
- Historical LiveChat data migration to SendPulse requires manual setup.