How to connect LiveChat and Textmagic
Create a New Scenario to Connect LiveChat and Textmagic
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or Textmagic will be your first step. To do this, click "Choose an app," find LiveChat or Textmagic, and select the appropriate trigger to start the scenario.

Add the LiveChat Node
Select the LiveChat node from the app selection panel on the right.

LiveChat
Configure the LiveChat
Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Textmagic Node
Next, click the plus (+) icon on the LiveChat node, select Textmagic from the list of available apps, and choose the action you need from the list of nodes within Textmagic.

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Textmagic

Authenticate Textmagic
Now, click the Textmagic node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Textmagic settings. Authentication allows you to use Textmagic through Latenode.
Configure the LiveChat and Textmagic Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the LiveChat and Textmagic Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Textmagic
Trigger on Webhook
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LiveChat
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring LiveChat, Textmagic, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the LiveChat and Textmagic integration works as expected. Depending on your setup, data should flow between LiveChat and Textmagic (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect LiveChat and Textmagic
LiveChat + Textmagic + HubSpot: When a LiveChat session is deactivated, a summary of the transcript is sent via SMS using Textmagic. If the phone number isn't found, a new contact is created in HubSpot.
Textmagic + LiveChat + Google Sheets: Upon receiving a new SMS message in Textmagic, initiate a LiveChat session and log the conversation details, along with the contact's information, in a Google Sheet.
LiveChat and Textmagic integration alternatives
About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.
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About Textmagic
Use Textmagic in Latenode to automate SMS marketing and notifications. Send personalized texts based on triggers in your CRM or database. Create automated workflows for appointment reminders, order updates, and more. Latenode lets you orchestrate SMS campaigns with data enrichment and routing — code-free.
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See how Latenode works
FAQ LiveChat and Textmagic
How can I connect my LiveChat account to Textmagic using Latenode?
To connect your LiveChat account to Textmagic on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select LiveChat and click on "Connect".
- Authenticate your LiveChat and Textmagic accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I send SMS alerts for new LiveChat transcripts?
Yes, you can! Latenode’s visual editor makes it simple to trigger Textmagic SMS messages whenever a new LiveChat transcript is available, ensuring rapid follow-up and improved customer satisfaction.
What types of tasks can I perform by integrating LiveChat with Textmagic?
Integrating LiveChat with Textmagic allows you to perform various tasks, including:
- Send SMS notifications for urgent LiveChat requests.
- Automatically add LiveChat leads to Textmagic contact lists.
- Trigger Textmagic surveys after LiveChat conversations.
- Send appointment reminders via SMS based on LiveChat bookings.
- Escalate unresolved LiveChat issues to SMS for follow-up.
Can I use JavaScript to process LiveChat data on Latenode?
Yes, you can use JavaScript code blocks within Latenode to transform and manipulate LiveChat data for advanced SMS personalization.
Are there any limitations to the LiveChat and Textmagic integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Message delivery rates depend on Textmagic's service and carrier availability.
- Complex data transformations may require JavaScript knowledge.
- LiveChat API rate limits may affect high-volume workflows.