How to connect LiveChat and Thinkific
Create a New Scenario to Connect LiveChat and Thinkific
In the workspace, click the โCreate New Scenarioโ button.

Add the First Step
Add the first node โ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or Thinkific will be your first step. To do this, click "Choose an app," find LiveChat or Thinkific, and select the appropriate trigger to start the scenario.

Add the LiveChat Node
Select the LiveChat node from the app selection panel on the right.

LiveChat
Configure the LiveChat
Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Thinkific Node
Next, click the plus (+) icon on the LiveChat node, select Thinkific from the list of available apps, and choose the action you need from the list of nodes within Thinkific.

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Thinkific

Authenticate Thinkific
Now, click the Thinkific node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Thinkific settings. Authentication allows you to use Thinkific through Latenode.
Configure the LiveChat and Thinkific Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the LiveChat and Thinkific Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donโt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Thinkific
Trigger on Webhook
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Webhook response

Save and Activate the Scenario
After configuring LiveChat, Thinkific, and any additional nodes, donโt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking โRun onceโ and triggering an event to check if the LiveChat and Thinkific integration works as expected. Depending on your setup, data should flow between LiveChat and Thinkific (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect LiveChat and Thinkific
LiveChat + Slack: When an incoming chat is received in LiveChat, a notification is sent to a designated Slack channel to alert support team members about the new inquiry.
Thinkific + Mailchimp + LiveChat: When a new full enrollment occurs in Thinkific, the student is added to a specific list in Mailchimp, and a welcome message is initiated in LiveChat.
LiveChat and Thinkific integration alternatives
About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context โ all visually, and without code.
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About Thinkific
Automate Thinkific course management within Latenode. Enroll students, track progress, and send targeted messages based on course activity. Integrate Thinkific with your CRM and marketing tools for personalized learning paths and automated follow-ups. Respond to events instantly and build custom workflows faster than ever.
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FAQ LiveChat and Thinkific
How can I connect my LiveChat account to Thinkific using Latenode?
To connect your LiveChat account to Thinkific on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select LiveChat and click on "Connect".
- Authenticate your LiveChat and Thinkific accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically enroll chat users into Thinkific courses?
Yes, you can! Using Latenode, automatically enroll LiveChat users into Thinkific courses based on chat content. Enhance lead nurturing and streamline user onboarding with this efficient workflow.
What types of tasks can I perform by integrating LiveChat with Thinkific?
Integrating LiveChat with Thinkific allows you to perform various tasks, including:
- Automatically adding new LiveChat users as students in Thinkific.
- Triggering targeted Thinkific course promotions via LiveChat.
- Sending chat transcripts to Thinkific for course content improvement.
- Updating user profiles in Thinkific based on LiveChat interactions.
- Creating support tickets in Thinkific from unresolved LiveChat issues.
Can I use JavaScript code to customize my LiveChat-Thinkific automations?
Yes! Latenode lets you add custom JavaScript blocks to your LiveChat and Thinkific workflows. Implement advanced logic tailored to unique business requirements.
Are there any limitations to the LiveChat and Thinkific integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex Thinkific enrollment scenarios may require custom JavaScript.
- Real-time data synchronization depends on the APIs of both apps.
- Latenode does not support offline processing of LiveChat or Thinkific data.