How to connect LiveChat and Woodpecker
Create a New Scenario to Connect LiveChat and Woodpecker
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or Woodpecker will be your first step. To do this, click "Choose an app," find LiveChat or Woodpecker, and select the appropriate trigger to start the scenario.

Add the LiveChat Node
Select the LiveChat node from the app selection panel on the right.

LiveChat
Configure the LiveChat
Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Woodpecker Node
Next, click the plus (+) icon on the LiveChat node, select Woodpecker from the list of available apps, and choose the action you need from the list of nodes within Woodpecker.

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Woodpecker
Authenticate Woodpecker
Now, click the Woodpecker node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Woodpecker settings. Authentication allows you to use Woodpecker through Latenode.
Configure the LiveChat and Woodpecker Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the LiveChat and Woodpecker Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Woodpecker
Trigger on Webhook
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LiveChat
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring LiveChat, Woodpecker, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the LiveChat and Woodpecker integration works as expected. Depending on your setup, data should flow between LiveChat and Woodpecker (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect LiveChat and Woodpecker
LiveChat + Woodpecker + HubSpot: When a new chat is deactivated in LiveChat, the lead's information is used to create or update a prospect in Woodpecker, and then a contact is created or updated in HubSpot to track the lead's journey.
Woodpecker + LiveChat + Slack: When a prospect autoreplies to a Woodpecker email, the automation searches for the user in Slack by email and then sends a direct message to the sales team to initiate a LiveChat conversation with the prospect.
LiveChat and Woodpecker integration alternatives
About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.
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About Woodpecker
Use Woodpecker in Latenode to automate personalized email outreach at scale. Trigger Woodpecker campaigns from any Latenode workflow (e.g., new CRM leads) and track results. Enrich contact data, personalize messages with AI, and route follow-ups based on engagement. All visually, with full Javascript customization if needed.
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See how Latenode works
FAQ LiveChat and Woodpecker
How can I connect my LiveChat account to Woodpecker using Latenode?
To connect your LiveChat account to Woodpecker on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select LiveChat and click on "Connect".
- Authenticate your LiveChat and Woodpecker accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically add LiveChat leads to Woodpecker campaigns?
Yes! Latenode lets you instantly add LiveChat leads to Woodpecker, enriching lead data and automating outreach. Scale lead generation using Latenode's advanced logic and data transformation features.
What types of tasks can I perform by integrating LiveChat with Woodpecker?
Integrating LiveChat with Woodpecker allows you to perform various tasks, including:
- Automatically enroll new LiveChat leads into targeted Woodpecker email sequences.
- Update lead statuses in Woodpecker based on LiveChat interactions.
- Create personalized Woodpecker emails using data collected during LiveChat sessions.
- Trigger Woodpecker campaigns when specific keywords are used in LiveChat.
- Send summaries of LiveChat conversations to Woodpecker for follow-up.
Can I filter LiveChat transcripts before sending data to Woodpecker?
Yes, Latenode allows you to filter LiveChat transcripts using keywords or sentiment analysis before sending qualified data to Woodpecker for highly targeted campaigns.
Are there any limitations to the LiveChat and Woodpecker integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Historical LiveChat data prior to integration setup cannot be retroactively synced to Woodpecker.
- Complex conditional logic may require JavaScript knowledge for advanced filtering.
- The number of parallel executions depends on your Latenode plan's capacity.