LiveChat Integrations

Access to paid version right from Latenode account

Same price

Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.

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Transform your customer interactions effortlessly with the new LiveChat integration on Latenode! Now you can connect with your audience in real-time while automating responses and managing inquiries seamlessly. Empower your team to focus on what matters most—building relationships—while we handle the workflows behind the scenes.

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  • No time limit on Free plan

LiveChat

Connect LiveChat with any app

We are constantly expanding our platform by adding new app integrations (check our updates timeline).

If you need an app integration that is not available, you can request it in three ways below:

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PagerDuty

We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!

DonationAlerts

We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!

Recut

We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!

Quentn

We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!

Textmagic

We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!

Harvest

We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!

Gumroad

We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!

Google slides

We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!

Google contacts

We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!

Google Vertex AI

We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!

Cal.com

We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!

Google Meet

We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!

Google Forms

We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!

Google Cloud Storage

We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!

Google Cloud Text-To-Speech

We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!

Google Dialogflow ES

We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!

Google Cloud Translate

We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!

Google Cloud Speech-To-Text

We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!

Google Cloud Firestore

We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!

Google Cloud Pub/Sub

We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!

Google Cloud BigQuery

We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!

Google Ads

We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!

GoToWebinar

We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!

GitLab

We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!

Google AI

We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!

Getresponse

We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!

Fomo

We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!

Formstack

We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!

Freshdesk

We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!

Fauna

We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!

See what LiveChat can do in your workflows

Triggers set your workflows in motion, and actions bring results. Connect apps in endless ways and explore new possibilities with every integration.

What is LiveChat?

What is LiveChat

LiveChat is a customer service platform that enables businesses to interact with website visitors in real-time. It provides tools for live chat, ticketing, and knowledge base management, allowing for immediate support and proactive engagement. Features include chat routing, agent productivity tools, and customer satisfaction tracking.

Integrating LiveChat with Latenode lets you automate customer support workflows beyond standard features. Trigger workflows based on chat transcripts, sentiment analysis (using native AI tools), or customer data. Automatically create support tickets, update CRM records, or send personalized follow-up messages, orchestrating complex processes using visual logic and headless browser actions.

What are LiveChat Integrations?

What are LiveChat Integrations For?

LiveChat helps businesses engage visitors in real-time. Integrating it improves customer service, sales, and marketing results. Route conversations intelligently. Send leads directly to your CRM and boost conversions. Improve your team's effectiveness by connecting chat to other tools. Use Latenode to automate routine processes and gain insights.

Automating LiveChat with Latenode removes manual work. It saves time and reduces errors. You can instantly qualify leads and personalize interactions. Route customers to the right agents automatically. Create detailed customer profiles by merging data. Keep all information current across systems.

  • Sales: Automatically create leads in your CRM when chats indicate buyer interest.
  • Customer Support: Generate support tickets when conversations escalate beyond basic inquiries.
  • Marketing: Add new chat users to email lists and trigger personalized campaigns.

Latenode enables advanced automation beyond simple connections. Use AI tools to analyze chat sentiment and extract key topics. Build custom workflows with JavaScript and NPM modules. Handle complex branching logic and async operations easily. Scale automations affordably with our compute-based pricing.

How to Use LiveChat Integrations

LiveChat integrations let you manage conversations and events within Latenode. Build custom flows that react to new chats, agent assignments, or user messages. Connect LiveChat with your CRM, databases, and other key business apps. Trigger actions based on chat content or customer data for smarter support.

Here's How to Use LiveChat integration in Latenode:

  • Add the node: Find LiveChat in the integrations panel.
  • Link your account: Use your LiveChat credentials to connect.
  • Pick a trigger: Select events like "New Chat" or "Agent Assigned."
  • Define actions: Send data to other apps when the trigger fires.

Now you can build flows that respond to chats, update records, and send internal alerts. Link new LiveChat transcripts to your CRM for follow-up. Push data to a data lake for reporting across all channels. Trigger customer satisfaction surveys based on chat closures. This all drives a better customer experience.

  • Faster Follow-Up: Send chat data to sales teams right away.
  • Better Data Quality: Keep records updated with chat info.
  • Happier Customers: Solve issues quicker with connected workflows.
  • Customer Support: Create Jira tickets from LiveChat transcripts, ensuring all issues are tracked for resolution.
  • Marketing: Update HubSpot contacts when leads interact on LiveChat, improving lead segmentation.
  • Sales: Send new LiveChat leads to Salesforce, allowing sales teams to engage quickly with potential customers.
  • HR: Add new hires from LiveChat interviews to BambooHR, automating employee onboarding.
  • Project Management: Post LiveChat support requests to Slack channel, alerting the team to new issues.

Best integrations for LiveChat

Best integrations for LiveChat 2025

Connect LiveChat with apps you already use. Build workflows that save time and improve service.

Google Sheets

Record LiveChat transcripts. Store customer data, such as emails or support requests. Trigger reports based on chat volume. Maintain data integrity by updating spreadsheets automatically. Perform analysis of common issues or resolutions.

Slack

Send notifications to channels for specific LiveChat events. Escalate urgent support cases to relevant teams. Notify agents of new chat assignments. Track customer sentiment trends via automated summaries. Improve response times and collaboration during critical interactions.

Salesforce

Create new leads or update existing records directly from LiveChat. Log chat transcripts to Salesforce activity histories. Route chats to sales reps based on Salesforce account ownership. Get a complete view of customer interactions for improved sales strategies.

HubSpot

Sync LiveChat data to enrich HubSpot contact profiles. Qualify leads and personalize marketing campaigns. Trigger automated follow-up sequences after chat sessions. Track which content drives the most LiveChat engagement. Measure the impact of chat support on conversions.

Jira

Create Jira tickets automatically from LiveChat conversations. Provide detailed context to development teams. Link support requests directly to relevant bug reports. Improve issue resolution times with streamlined workflows. Keep customers informed about progress on their issues.

Twilio

Send SMS notifications from LiveChat for critical alerts. Engage customers across multiple channels. Verify phone numbers collected during chat sessions. Offer proactive support via SMS based on website behavior. Combine chat and SMS for a unified customer experience.

Zendesk

Create or update Zendesk tickets from LiveChat interactions. Centralize support requests from various channels. Provide agents with a unified view of customer history. Improve cross-functional workflows between chat and ticketing systems. Track support performance across all platforms.

Mailchimp

Add new subscribers to Mailchimp lists directly from LiveChat. Segment audiences based on chat conversation data. Trigger targeted email campaigns based on chat engagement. Personalize email content with information gathered during chat sessions. Improve email marketing ROI.

Google Calendar

Schedule appointments directly from LiveChat. Automatically create calendar events for demos, consultations, or follow-up calls. Send meeting invitations and reminders to customers. Streamline the appointment booking process for sales and support teams. Improve customer satisfaction with prompt scheduling.

Google Translate

Translate LiveChat conversations in real time. Support customers in multiple languages without needing multilingual agents. Improve understanding and communication across global teams. Automatically detect the customer's language and translate accordingly. Expand your support reach to a wider audience.

  • HubSpot. Create new contacts in HubSpot from LiveChat transcripts to nurture leads and track customer interactions for sales.
  • Jira. Generate Jira tickets directly from LiveChat for immediate technical support escalation and bug tracking by development teams.
  • Google Sheets. Log Google Sheets rows with LiveChat data for detailed reporting on support volume, customer satisfaction, and agent performance metrics.
  • Mailchimp. Add new subscribers to Mailchimp lists via LiveChat sign-ups, automatically segmenting contacts for targeted marketing campaigns.
  • Salesforce. Update Salesforce leads with conversation summaries from LiveChat to provide sales teams with relevant context and enhance follow-up strategies.
  • Slack. Post LiveChat transcripts and customer feedback in Slack channels for real-time team awareness and collaborative problem-solving.
  • Twilio. Send SMS notifications via Twilio to customers when a LiveChat agent responds, improving response times and customer engagement.
  • Airtable. Populate Airtable databases with data captured during LiveChat sessions for organized storage and analysis of customer data.

FAQ for LiveChat

What is LiveChat used for?

LiveChat is a customer service platform that allows you to communicate with website visitors in real-time. It helps businesses provide instant support, answer questions, and guide customers through their purchase journey.

How can I automate LiveChat messages?

With Latenode, you can automate messages based on triggers and events. Build custom workflows to send automated greetings, route chats, or update customer data in other apps, all without writing code.

Can I customize the LiveChat widget?

Yes, you can customize the appearance of the LiveChat widget. Change the color, position, and welcome message to match your brand and create a seamless experience for your website visitors.

Reviews

Discover User Insights and Expert Opinions on Automation Tools 🚀

Francisco de Paula S.
Web Developer Market Research
February 8, 2025

"Limitless automation integrations no matter what your use case. The AI javascript code generator node is a life saver, if you get to a pont in the automation the a tool or node is not yet created to interact with latenode, the AI node can make the interaction have by writing the code thats needed for the interaction with the specific tool, just describe what you need and the AI will make it happen, the more detailed explanation you give the best response you will get."

Charles S.
Founder Small-Business
January 3, 2025

"My new best kept secret! My favorite things about LateNode are the user interface and the code editor. Trust me, being able to write "some" of your own code makes a huge difference when you're trying to build automations quickly. It took me less than half the time and less frustration, to build an automation I tried to build in Make and n8n. Honestly, the code editor and the user interface are the best parts of using LateNode. If you want to build automations fast, write some of your own code. I tried building the same automation in Make and n8n and it took twice as long and was a lot more frustrating"

Sophia E.
Automation Specialist

Latenode is a cheaper but powerful alternative to the usual AI automation tools. It’s easy to use, even for beginners, thanks to its simple and intuitive interface. I only know the basics of Java, C++, and C, so when I saw the JavaScript option, I felt a bit nervous. Thankfully, the AI Copilot made everything much easier by guiding me step by step. I’ve spent weeks learning about Latenode on YouTube because it really caught my interest. Compared to other AI tools, I think this one is the better choice. Although Latenode is still new and in development, it has great potential to become the best tool on the market in the future.

Germaine H.
Founder Information Technology
December 21, 2024

What I liked most about Latenode compared to the competition is that I did have the ability to write code and create custom nodes. Most other platforms are strictly no-code, which for me really limited what I could create with my scenarios. I also liked the AI function to assist with writing code. It has been years since I wrote anything besides a simple script, so it was good to have some assistance within the platform when needed.

Islam B.
CEO Computer Software
December 15, 2024

AI Nodes are amazing. You can use it without having API keys, it uses Latenode credit to call the AI models which makes it super easy to use. - Latenode custom GPT is very helpful especially with node configuration

Long N.
CEO, Software
October 25, 2024

I love this app! Completely perfect trial, I hope you guy can grow more. I love how they support users, in my case, there is a bug that make my own logics didn't work, but they support ASAP, fix the bug very soon, I want this app to grow!

Petar V.
CEO, Computer Software
October 25, 2024

Best low code tool on market!! I am just starting my journey deeper but for time now this tool is excellent and it is far most better then make.com. I especially like the ease of use and the fact that for Google services, there's no need to manually go to the API or the Google console to look for the Client ID and similar things. For now evertyhing is perfectly fitted to my needs

John T.
Marketing and Advertising, Self-employed
May 31, 2024

Affordable Automation with Robust Features – I've been using Latenode for over a month now, and I already prefer it over more popular options like Zapier, Pabbly, or Make. The biggest advantage of Latenode is its significantly lower automation costs, all while maintaining the same robust features. The only downside is the limited integrations, but that's understandable given that it's a newer player in the market. Overall, Latenode offers excellent value and has quickly become my go-to for automation needs. Significantly lower automation costs compared to Zapier, Pabbly, and Make Maintains the same robust features as more popular platforms Excellent value for money. Limited integrations due to being a newer player in the market

Hemanth Kumar B.
Automation Expert
July 25, 2024

Relaible alternative to Zapier and Make with Extended Functionality -JS Node, Headless Browser, AI Assistant. Ease of use and Support Quality

Hoang T.
Education Management
September 5, 2024

Latenode and their support team have been great and responsive in providing my team with support in creating a workflow where our data from Google Sheet Form Submissions will take the users that submitted the form and then use our OpenAI API to create newsletters to send to them. Latenode's price point and use of credits through execution time allows it to be a cheaper alternative to Zapier or Make. Drag and drop modules give it a familiar experience when compared to its competitors and get the same job done at a cost-effective price.

Livia F.
Owner and Developer Computer Software
November 8, 2024

I am being able to reduce the time of building my backend and still have low costs. The other platforms are way more expensive. And its always easier to measure the expenses of a scenario with  Latenode. The customer suppost always respond super fast.

Christian Jade Yap Samson
@ChristianJade
April 6, 2024

You must try it! 🔥 I've been blown away by Latenode's ease of use and affordability. As someone who's currently testing it out, I can honestly say it's exceeded my expectations at every turn. The platform itself is incredibly intuitive. They've struck a perfect balance between no-code and low-code functionality, making it accessible for beginners but powerful enough for complex automations. The best part? During my testing phase, I haven't encountered a single error. Everything has run smoothly and exactly as intended. Latenode is a game-changer for anyone looking to streamline their workflows without breaking the bank. It's a must-try for anyone looking to boost their productivity.

Hoang
@Hoang
September 6, 2024

Latenode, awesome support from the team and automation 🚀 Latenode and their support team have been great and responsive in providing my team with support in creating a workflow where our data from Google Sheet Form Submissions will take the users that submitted the form and then use our OpenAI API to create newsletters to send to them. Their price point and use of credits through execution time allows it to be a cheaper alternative to Zapier or Make. Drag and drop modules give it a familiar experience when compared to its competitors and get the same job done at a cost-effective price.

Leland Best
@Leland_Best
April 1, 2024

Finally found what I was looking for...Even before seeing what was under the hood and meeting face to face with Daniel (CMO), I was already impressed with the business model compared to the others. As someone who's been marketing software products for over 2 decades, and a user of all things automation (to some extent or another) such as Zapier, Pabbly, n8n, and Active Pieces; I felt compelled to go right for a partnership deal with these guys. It was kind of a no-brainer. Looking forward to building some incredible automations for businesses around the world with this team.

Celiker Atak
@Celiker_Atak
April 15, 2024

Latenode is a powerful automation tool. Zapier is a powerful automation tool that can help businesses of all sizes save time and money. It's easy to use, even for those with no coding experience, and it can connect hundreds of different apps and services. However, it can be expensive for some users, and it can be difficult to troubleshoot when things go wrong.The best part of the application is that it is a cheaper system compared to other platforms 🔥

Wael Esmair
@Wael_Esmair
March 21, 2024

Latenode is an extremely impressive product! Latenode's support for custom code has allowed us to tailor automation solutions precisely to our (and our clients) needs. The platform is super flexible and we are very excited to see what other non-typical use cases we can implement using their product. Support is very helpful and it's nice to know that we have a whole community to lean on.

Ryan
@Ryan
April 29, 2024

Latenode A Great Choice For Low Code. I have been working with Latenode for about 5 months moving some flows from other services. The move has been great and the team is very responsive when help was needed to learn the new system. Their pricing is better than I have seen anywhere else 🔥

Hammad Hafeez
@HammadHafeez
July 10, 2024

Latenode is Hero 🚀 Latenode blows away the competition with its unbeatable services: 99% uptime automations, affordable pricing saves me money, and the user-friendly interface keeps things running smooth plus for complex tasks, I can add custom code and headless browser automation. Forget Zapier, Latenode is my new workflow automation!

Srivamshi
@Srivamshi
April 29, 2024

Latenode = budget-friendly automation hero. Does everything I need, simple interface, great value. Ditch the expensive options! 😀

Doug
@Doug
March 6, 2024

Beginning of Great Things. They're new, but doing an excellent job providing a very serious alternative to their competition. As a beginner, Latenodes documentation, templates and affiliate connections are all helpful to get your flow ideas started. Very friendly to communicate with and looking forward to their success 🚀

Stockton F.
@stockton_fisher
March 11, 2024

I honestly love how Latenode has approached automation. The "low-code" approach is perfect for my needs. I'm not a developer, but with the help of their AI helper I can get cool stuff done very quickly! For most of the time, the beautiful drag-n-drop canvas gets the job done very efficiently. I also love their method of creating your own "connectors" using nodules. Makes it very easy to re-use custom connection nodes in other scenarios. The pricing also makes a lot of sense if you're doing "less" but "longer running" processes.

Sri Vamshi
April 29, 2024

Latenode is a hidden gem! If you use Zapier for automation, check this out. Super similar features but way, WAY more affordable. The free plan is generous, and it's easy to set up workflows even if you're not tech-savvy. Perfect for small businesses or anyone wanting to simplify their life with automation on a budget. Highly recommend!

Mike Kirshtein
Founder & Leadership at Audax Group
March 5, 2024

Latenode has replaced Zapier and Make⚡️ Our business requires us to send lots of webhooks every day and we need a reliable service that's easy on the pockets and that's Latenode.

Mohamad Eldeeb
@mohamad_eldeeb
April 10, 2024

Really good solution to automate anything with any API ! Nice integration of AI.

Loïc Pipoz
@LoïcPipoz
February 23, 2024

Really good solution to automate anything with any API ! Nice integration of AI. Would love if launching service on AWS EU !! 🔥

Chandresh Yadav
@ChandreshYadav
July 7, 2024

Works fine cheaper then Zapier! 💸

Nabil Narin
@NabilNarin
July 6, 2024

Latenode overall are great! 🚀 Its great to see latenode because it offers cheaper price and also the platform are easy to navigate and not to steep for learning but maybe the documentation should be updated. everything else are perfect!

Carlos Jimenez
@CarlosJimenez
August 28, 2024

Best automation tool for the price. The price model is excellent for complex automation. The integrations are dev friendly and the Code optiones are a life saver. I think this software is a incredible product with an awesome future 🚀

LiveChat integrations: Where they work best and how to use them

  • Customer Support: Create Jira tickets from LiveChat transcripts, ensuring all issues are tracked for resolution.
  • Marketing: Update HubSpot contacts when leads interact on LiveChat, improving lead segmentation.
  • Sales: Send new LiveChat leads to Salesforce, allowing sales teams to engage quickly with potential customers.
  • HR: Add new hires from LiveChat interviews to BambooHR, automating employee onboarding.
  • Project Management: Post LiveChat support requests to Slack channel, alerting the team to new issues.

Top 8 LiveChat integrations for 2025

  • HubSpot. Create new contacts in HubSpot from LiveChat transcripts to nurture leads and track customer interactions for sales.
  • Jira. Generate Jira tickets directly from LiveChat for immediate technical support escalation and bug tracking by development teams.
  • Google Sheets. Log Google Sheets rows with LiveChat data for detailed reporting on support volume, customer satisfaction, and agent performance metrics.
  • Mailchimp. Add new subscribers to Mailchimp lists via LiveChat sign-ups, automatically segmenting contacts for targeted marketing campaigns.
  • Salesforce. Update Salesforce leads with conversation summaries from LiveChat to provide sales teams with relevant context and enhance follow-up strategies.
  • Slack. Post LiveChat transcripts and customer feedback in Slack channels for real-time team awareness and collaborative problem-solving.
  • Twilio. Send SMS notifications via Twilio to customers when a LiveChat agent responds, improving response times and customer engagement.
  • Airtable. Populate Airtable databases with data captured during LiveChat sessions for organized storage and analysis of customer data.

FAQ about LiveChat

What is LiveChat used for?

LiveChat is a customer service platform that allows you to communicate with website visitors in real-time. It helps businesses provide instant support, answer questions, and guide customers through their purchase journey.

How can I automate LiveChat messages?

With Latenode, you can automate messages based on triggers and events. Build custom workflows to send automated greetings, route chats, or update customer data in other apps, all without writing code.

Can I customize the LiveChat widget?

Yes, you can customize the appearance of the LiveChat widget. Change the color, position, and welcome message to match your brand and create a seamless experience for your website visitors.