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How to connect Loyverse and Delighted
Create a New Scenario to Connect Loyverse and Delighted
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Loyverse, triggered by another scenario, or executed manually (for testing purposes). In most cases, Loyverse or Delighted will be your first step. To do this, click "Choose an app," find Loyverse or Delighted, and select the appropriate trigger to start the scenario.
Add the Loyverse Node
Select the Loyverse node from the app selection panel on the right.
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Loyverse
Configure the Loyverse
Click on the Loyverse node to configure it. You can modify the Loyverse URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Delighted Node
Next, click the plus (+) icon on the Loyverse node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.
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Delighted
Authenticate Delighted
Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.
Configure the Loyverse and Delighted Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Loyverse and Delighted Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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JavaScript
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AI Anthropic Claude 3
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Delighted
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Trigger on Webhook
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Loyverse
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Loyverse, Delighted, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Loyverse and Delighted integration works as expected. Depending on your setup, data should flow between Loyverse and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Loyverse and Delighted
Delighted + Slack: When a new negative response is received in Delighted, a notification is sent to a designated Slack channel to promptly address customer concerns.
Delighted + Loyverse + Google Sheets: Log Delighted survey responses and Loyverse customer data into a Google Sheet to track customer satisfaction trends over time. This allows for comprehensive analysis of customer feedback and purchase history.
Loyverse and Delighted integration alternatives
About Loyverse
Sync Loyverse sales data to your accounting or marketing tools using Latenode. Automate inventory updates based on Loyverse transactions. Trigger custom workflows for customer loyalty programs. Latenode lets you connect Loyverse data to any app without code, adding powerful automation to your POS system.
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About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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See how Latenode works
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FAQ Loyverse and Delighted
How can I connect my Loyverse account to Delighted using Latenode?
To connect your Loyverse account to Delighted on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Loyverse and click on "Connect".
- Authenticate your Loyverse and Delighted accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger surveys based on Loyverse purchase amounts?
Yes, you can! Use Latenode to trigger Delighted surveys based on Loyverse purchase amounts, personalizing customer feedback and identifying high-value clients.
What types of tasks can I perform by integrating Loyverse with Delighted?
Integrating Loyverse with Delighted allows you to perform various tasks, including:
- Send targeted customer satisfaction surveys after each Loyverse transaction.
- Analyze customer feedback trends based on Loyverse sales data.
- Automatically tag survey responses with customer purchase history.
- Personalize survey questions based on items purchased in Loyverse.
- Create reports on customer satisfaction correlated with sales performance.
Can I filter Delighted surveys based on Loyverse customer segments?
Yes, use Latenode's no-code interface with JavaScript blocks to create workflows that filter Delighted surveys based on Loyverse segments.
Are there any limitations to the Loyverse and Delighted integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Initial setup requires configuring both Loyverse and Delighted API keys.
- Complex workflows with high data volumes may require advanced Latenode plan.
- Custom reporting requires knowledge of data structures in both apps.
