How to connect Loyverse and Help Scout
Create a New Scenario to Connect Loyverse and Help Scout
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Loyverse, triggered by another scenario, or executed manually (for testing purposes). In most cases, Loyverse or Help Scout will be your first step. To do this, click "Choose an app," find Loyverse or Help Scout, and select the appropriate trigger to start the scenario.

Add the Loyverse Node
Select the Loyverse node from the app selection panel on the right.


Loyverse

Configure the Loyverse
Click on the Loyverse node to configure it. You can modify the Loyverse URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Help Scout Node
Next, click the plus (+) icon on the Loyverse node, select Help Scout from the list of available apps, and choose the action you need from the list of nodes within Help Scout.


Loyverse
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Help Scout


Authenticate Help Scout
Now, click the Help Scout node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Help Scout settings. Authentication allows you to use Help Scout through Latenode.
Configure the Loyverse and Help Scout Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Loyverse and Help Scout Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Help Scout
Trigger on Webhook
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Loyverse
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Iterator
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Webhook response


Save and Activate the Scenario
After configuring Loyverse, Help Scout, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Loyverse and Help Scout integration works as expected. Depending on your setup, data should flow between Loyverse and Help Scout (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Loyverse and Help Scout
Loyverse + Slack: When a new or updated customer is registered in Loyverse, check if they have exceeded a predefined spending threshold. If they have, send a notification to a designated Slack channel.
Loyverse + Help Scout + Google Sheets: When a new or updated customer is created or updated in Loyverse, the customer information and any associated Help Scout conversation details are added to a Google Sheet for tracking and analysis.
Loyverse and Help Scout integration alternatives

About Loyverse
Sync Loyverse sales data to your accounting or marketing tools using Latenode. Automate inventory updates based on Loyverse transactions. Trigger custom workflows for customer loyalty programs. Latenode lets you connect Loyverse data to any app without code, adding powerful automation to your POS system.
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About Help Scout
Automate Help Scout within Latenode to streamline support workflows. Automatically escalate urgent tickets, update customer profiles, and trigger proactive outreach based on support interactions. Centralize Help Scout data with other systems in visual workflows. Use AI and scripting for advanced routing or analysis.
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See how Latenode works
FAQ Loyverse and Help Scout
How can I connect my Loyverse account to Help Scout using Latenode?
To connect your Loyverse account to Help Scout on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Loyverse and click on "Connect".
- Authenticate your Loyverse and Help Scout accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Help Scout tickets for new Loyverse orders?
Yes, you can! Latenode enables automatic ticket creation, improving response times and customer satisfaction. Use visual logic or JavaScript to tailor each ticket.
What types of tasks can I perform by integrating Loyverse with Help Scout?
Integrating Loyverse with Help Scout allows you to perform various tasks, including:
- Create Help Scout tickets for new Loyverse customer feedback.
- Update customer profiles in Help Scout with Loyverse purchase history.
- Send personalized thank-you notes via Help Scout after Loyverse purchases.
- Trigger Help Scout workflows when Loyverse inventory levels are low.
- Analyze sales data from Loyverse within Help Scout reports using AI.
How does Latenode handle data security when integrating Loyverse data?
Latenode uses secure encryption protocols and adheres to industry best practices to ensure your Loyverse and Help Scout data is always protected.
Are there any limitations to the Loyverse and Help Scout integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript knowledge.
- Rate limits of Loyverse and Help Scout APIs apply.
- Historical data migration requires custom workflow design.