How to connect Loyverse and LiveChat
Create a New Scenario to Connect Loyverse and LiveChat
In the workspace, click the โCreate New Scenarioโ button.

Add the First Step
Add the first node โ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Loyverse, triggered by another scenario, or executed manually (for testing purposes). In most cases, Loyverse or LiveChat will be your first step. To do this, click "Choose an app," find Loyverse or LiveChat, and select the appropriate trigger to start the scenario.

Add the Loyverse Node
Select the Loyverse node from the app selection panel on the right.


Loyverse

Configure the Loyverse
Click on the Loyverse node to configure it. You can modify the Loyverse URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the LiveChat Node
Next, click the plus (+) icon on the Loyverse node, select LiveChat from the list of available apps, and choose the action you need from the list of nodes within LiveChat.


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Authenticate LiveChat
Now, click the LiveChat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your LiveChat settings. Authentication allows you to use LiveChat through Latenode.
Configure the Loyverse and LiveChat Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Loyverse and LiveChat Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donโt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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LiveChat
Trigger on Webhook
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Loyverse
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Webhook response

Save and Activate the Scenario
After configuring Loyverse, LiveChat, and any additional nodes, donโt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking โRun onceโ and triggering an event to check if the Loyverse and LiveChat integration works as expected. Depending on your setup, data should flow between Loyverse and LiveChat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Loyverse and LiveChat
Loyverse + LiveChat + Slack: When a new or updated customer is registered in Loyverse, triggered by a LiveChat interaction, a notification is sent to a designated sales channel in Slack.
LiveChat + Loyverse + Google Sheets: When a LiveChat support interaction ends, the relevant details including customer information from Loyverse (if available) are logged into a Google Sheet for analysis and reporting.
Loyverse and LiveChat integration alternatives

About Loyverse
Sync Loyverse sales data to your accounting or marketing tools using Latenode. Automate inventory updates based on Loyverse transactions. Trigger custom workflows for customer loyalty programs. Latenode lets you connect Loyverse data to any app without code, adding powerful automation to your POS system.
Related categories
About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context โ all visually, and without code.
Related categories
See how Latenode works
FAQ Loyverse and LiveChat
How can I connect my Loyverse account to LiveChat using Latenode?
To connect your Loyverse account to LiveChat on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Loyverse and click on "Connect".
- Authenticate your Loyverse and LiveChat accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I send Loyverse sales data to LiveChat agents?
Yes, you can! Latenode enables real-time Loyverse sales data to inform LiveChat agents, empowering them to personalize interactions and upsell effectively.
What types of tasks can I perform by integrating Loyverse with LiveChat?
Integrating Loyverse with LiveChat allows you to perform various tasks, including:
- Automatically notify LiveChat agents about new Loyverse customer registrations.
- Send targeted LiveChat messages based on Loyverse purchase history.
- Create LiveChat tickets for Loyverse customers with high lifetime value.
- Trigger personalized LiveChat greetings based on Loyverse loyalty tier.
- Update customer profiles in LiveChat with Loyverse sales information.
How can Latenode help scale my Loyverse and LiveChat automations?
Latenode's robust infrastructure allows you to handle high volumes of Loyverse and LiveChat data, ensuring seamless and reliable automation even as your business grows.
Are there any limitations to the Loyverse and LiveChat integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Historical Loyverse data prior to integration may not be immediately accessible in LiveChat.
- Complex data transformations may require JavaScript knowledge.
- LiveChat API rate limits can affect the speed of data transfer.