How to connect Loyverse and WhatsApp Business Cloud
Create a New Scenario to Connect Loyverse and WhatsApp Business Cloud
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Loyverse, triggered by another scenario, or executed manually (for testing purposes). In most cases, Loyverse or WhatsApp Business Cloud will be your first step. To do this, click "Choose an app," find Loyverse or WhatsApp Business Cloud, and select the appropriate trigger to start the scenario.

Add the Loyverse Node
Select the Loyverse node from the app selection panel on the right.


Loyverse

Configure the Loyverse
Click on the Loyverse node to configure it. You can modify the Loyverse URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the WhatsApp Business Cloud Node
Next, click the plus (+) icon on the Loyverse node, select WhatsApp Business Cloud from the list of available apps, and choose the action you need from the list of nodes within WhatsApp Business Cloud.


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WhatsApp Business Cloud


Authenticate WhatsApp Business Cloud
Now, click the WhatsApp Business Cloud node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your WhatsApp Business Cloud settings. Authentication allows you to use WhatsApp Business Cloud through Latenode.
Configure the Loyverse and WhatsApp Business Cloud Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Loyverse and WhatsApp Business Cloud Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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WhatsApp Business Cloud
Trigger on Webhook
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Loyverse
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Iterator
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Webhook response


Save and Activate the Scenario
After configuring Loyverse, WhatsApp Business Cloud, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Loyverse and WhatsApp Business Cloud integration works as expected. Depending on your setup, data should flow between Loyverse and WhatsApp Business Cloud (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Loyverse and WhatsApp Business Cloud
Loyverse + Google Sheets + WhatsApp Business Cloud: Daily, Loyverse sales data is fetched and added as a new row in Google Sheets. Then, a daily sales summary is sent via WhatsApp Business Cloud.
Loyverse + SendPulse + WhatsApp Business Cloud: When a customer hasn't made a purchase in a while (determined by checking Loyverse customer data), send them a promotional message via SendPulse and a reminder via WhatsApp Business Cloud.
Loyverse and WhatsApp Business Cloud integration alternatives

About Loyverse
Sync Loyverse sales data to your accounting or marketing tools using Latenode. Automate inventory updates based on Loyverse transactions. Trigger custom workflows for customer loyalty programs. Latenode lets you connect Loyverse data to any app without code, adding powerful automation to your POS system.
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About WhatsApp Business Cloud
Use WhatsApp Business Cloud in Latenode for automated messaging workflows. Send personalized updates, order confirmations, or support replies. Integrate it with your CRM, e-commerce platform, or database. Automate routing and customize messages with Latenode's visual editor and JavaScript support for flexible, scalable communication.
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See how Latenode works
FAQ Loyverse and WhatsApp Business Cloud
How can I connect my Loyverse account to WhatsApp Business Cloud using Latenode?
To connect your Loyverse account to WhatsApp Business Cloud on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Loyverse and click on "Connect".
- Authenticate your Loyverse and WhatsApp Business Cloud accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I send order updates via WhatsApp using Loyverse sales data?
Yes, with Latenode! Automate personalized updates using Loyverse data in WhatsApp. Increase customer satisfaction and reduce support inquiries with real-time notifications.
What types of tasks can I perform by integrating Loyverse with WhatsApp Business Cloud?
Integrating Loyverse with WhatsApp Business Cloud allows you to perform various tasks, including:
- Send order confirmation messages directly to customers.
- Notify customers about shipping updates via WhatsApp.
- Send automated receipts to customers after a purchase.
- Offer personalized promotions and discounts via WhatsApp.
- Gather customer feedback automatically after purchase.
Can Latenode handle high volumes of Loyverse transaction data?
Yes, Latenode scales to handle large Loyverse transaction volumes. Process and send thousands of WhatsApp messages reliably.
Are there any limitations to the Loyverse and WhatsApp Business Cloud integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- WhatsApp Business Cloud message templates require prior approval.
- Loyverse API call limits may affect high-volume workflows.
- Complex JavaScript transformations might require advanced skills.