How to connect Mailchimp and LiveChat
Create a New Scenario to Connect Mailchimp and LiveChat
In the workspace, click the โCreate New Scenarioโ button.

Add the First Step
Add the first node โ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Mailchimp, triggered by another scenario, or executed manually (for testing purposes). In most cases, Mailchimp or LiveChat will be your first step. To do this, click "Choose an app," find Mailchimp or LiveChat, and select the appropriate trigger to start the scenario.

Add the Mailchimp Node
Select the Mailchimp node from the app selection panel on the right.

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Configure the Mailchimp
Click on the Mailchimp node to configure it. You can modify the Mailchimp URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the LiveChat Node
Next, click the plus (+) icon on the Mailchimp node, select LiveChat from the list of available apps, and choose the action you need from the list of nodes within LiveChat.

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Authenticate LiveChat
Now, click the LiveChat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your LiveChat settings. Authentication allows you to use LiveChat through Latenode.
Configure the Mailchimp and LiveChat Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Mailchimp and LiveChat Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donโt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Save and Activate the Scenario
After configuring Mailchimp, LiveChat, and any additional nodes, donโt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking โRun onceโ and triggering an event to check if the Mailchimp and LiveChat integration works as expected. Depending on your setup, data should flow between Mailchimp and LiveChat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Mailchimp and LiveChat
Mailchimp + Salesforce + LiveChat: When a new subscriber is added to a Mailchimp list, a new lead is created in Salesforce. Subsequently, a LiveChat is initiated to proactively engage the new lead.
LiveChat + Mailchimp + Google Sheets: Capture LiveChat transcripts and user emails in a Google Sheet. Then, add those emails to a specific list in Mailchimp for targeted campaigns.
Mailchimp and LiveChat integration alternatives
About Mailchimp
Automate Mailchimp tasks inside Latenode. Automatically add subscribers, update lists, or trigger campaigns based on events in other apps. Use Latenode's visual editor to connect Mailchimp to your CRM, e-commerce platform, or database. Enrich data and ensure targeted campaigns without manual work. Scale your email marketing effortlessly.
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About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context โ all visually, and without code.
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FAQ Mailchimp and LiveChat
How can I connect my Mailchimp account to LiveChat using Latenode?
To connect your Mailchimp account to LiveChat on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Mailchimp and click on "Connect".
- Authenticate your Mailchimp and LiveChat accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I add LiveChat contacts to a Mailchimp list?
Yes, you can! Latenode's visual editor makes it easy to automate adding new LiveChat contacts to your Mailchimp lists, improving segmentation and marketing efforts. Enjoy no-code automation plus custom JS.
What types of tasks can I perform by integrating Mailchimp with LiveChat?
Integrating Mailchimp with LiveChat allows you to perform various tasks, including:
- Automatically adding new LiveChat users to a Mailchimp audience.
- Triggering Mailchimp campaigns based on LiveChat conversation tags.
- Sending personalized Mailchimp emails after a LiveChat interaction.
- Updating Mailchimp subscriber information from LiveChat data.
- Creating new LiveChat chats from Mailchimp campaign responses.
What data from Mailchimp can I access within Latenode workflows?
You can access subscriber data, campaign reports, list details, and automation performance metrics to create highly customized automation workflows in Latenode.
Are there any limitations to the Mailchimp and LiveChat integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits imposed by Mailchimp and LiveChat APIs may affect high-volume workflows.
- Custom field mappings may require JavaScript knowledge for advanced transformations.
- Complex workflows with numerous steps can consume more Latenode resources.