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How to connect Mailgun and LiveChat
Create a New Scenario to Connect Mailgun and LiveChat
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Mailgun, triggered by another scenario, or executed manually (for testing purposes). In most cases, Mailgun or LiveChat will be your first step. To do this, click "Choose an app," find Mailgun or LiveChat, and select the appropriate trigger to start the scenario.
Add the Mailgun Node
Select the Mailgun node from the app selection panel on the right.
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Add the LiveChat Node
Next, click the plus (+) icon on the Mailgun node, select LiveChat from the list of available apps, and choose the action you need from the list of nodes within LiveChat.
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Authenticate LiveChat
Now, click the LiveChat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your LiveChat settings. Authentication allows you to use LiveChat through Latenode.
Configure the Mailgun and LiveChat Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Mailgun and LiveChat Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario
After configuring Mailgun, LiveChat, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Mailgun and LiveChat integration works as expected. Depending on your setup, data should flow between Mailgun and LiveChat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Mailgun and LiveChat
Mailgun + LiveChat + Slack: When a new delivery failure occurs in Mailgun, a LiveChat message is triggered to offer assistance to the user. Simultaneously, a Slack notification is sent to the support team to inform them of the failure and potential need for intervention.
LiveChat + HubSpot + Mailgun: When a new chat is started in LiveChat, the user's information is added to HubSpot as a new contact. Afterwards, a follow-up email is sent to the user via Mailgun.
Mailgun and LiveChat integration alternatives
About Mailgun
Use Mailgun in Latenode to automate email sending within your workflows. Trigger emails based on data changes, form submissions, or scheduled events. Latenode lets you filter, format, and personalize messages using data from other apps, creating dynamic campaigns and notifications without complex coding. Scale your outreach affordably by paying only for execution time.
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About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.
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FAQ Mailgun and LiveChat
How can I connect my Mailgun account to LiveChat using Latenode?
To connect your Mailgun account to LiveChat on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Mailgun and click on "Connect".
- Authenticate your Mailgun and LiveChat accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically add LiveChat leads to Mailgun lists?
Yes, you can! Latenode automates this, adding new leads from LiveChat directly to Mailgun. Benefit: targeted campaigns, improved lead nurturing, and reduced manual effort.
What types of tasks can I perform by integrating Mailgun with LiveChat?
Integrating Mailgun with LiveChat allows you to perform various tasks, including:
- Send automated follow-up emails after a LiveChat conversation.
- Add new LiveChat users to a Mailgun mailing list.
- Trigger Mailgun campaigns based on LiveChat support interactions.
- Send internal email notifications for critical LiveChat events.
- Update contact properties in Mailgun based on LiveChat data.
How scalable is Mailgun integration on Latenode for large volumes?
Latenode handles Mailgun integration at scale. Our platform ensures reliable performance and efficient processing, even with high email volumes and LiveChat activity.
Are there any limitations to the Mailgun and LiveChat integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex workflows may require advanced JavaScript knowledge.
- Rate limits on Mailgun and LiveChat accounts still apply.
- Data transfer costs may apply at high volumes.
