Mailgun and Userback Integration

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Connect Mailgun and Userback in Latenode to automate feedback loops. Trigger targeted email campaigns based on user feedback, all with customizable logic via JavaScript and affordable, execution-based pricing.

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Mailgun

Userback

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Mailgun and Userback

Create a New Scenario to Connect Mailgun and Userback

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Mailgun, triggered by another scenario, or executed manually (for testing purposes). In most cases, Mailgun or Userback will be your first step. To do this, click "Choose an app," find Mailgun or Userback, and select the appropriate trigger to start the scenario.

Add the Mailgun Node

Select the Mailgun node from the app selection panel on the right.

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Mailgun

Configure the Mailgun

Click on the Mailgun node to configure it. You can modify the Mailgun URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Mailgun

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Run node once

Add the Userback Node

Next, click the plus (+) icon on the Mailgun node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.

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Userback

Authenticate Userback

Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.

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Userback

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Connect Userback

Sign In

Run node once

Configure the Mailgun and Userback Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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The action ID

Run node once

Set Up the Mailgun and Userback Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Mailgun, Userback, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Mailgun and Userback integration works as expected. Depending on your setup, data should flow between Mailgun and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Mailgun and Userback

Userback + Slack + Mailgun: When new feedback is created in Userback, check for keywords suggesting critical bugs. If found, send an urgent message to a dedicated Slack channel and notify the submitter via email using Mailgun.

Userback + Jira + Mailgun: When new feedback is submitted in Userback, create a new issue in Jira to track the feedback as a task. Send a confirmation email to the feedback submitter using Mailgun.

Mailgun and Userback integration alternatives

About Mailgun

Use Mailgun in Latenode to automate email sending within your workflows. Trigger emails based on data changes, form submissions, or scheduled events. Latenode lets you filter, format, and personalize messages using data from other apps, creating dynamic campaigns and notifications without complex coding. Scale your outreach affordably by paying only for execution time.

About Userback

Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.

See how Latenode works

FAQ Mailgun and Userback

How can I connect my Mailgun account to Userback using Latenode?

To connect your Mailgun account to Userback on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Mailgun and click on "Connect".
  • Authenticate your Mailgun and Userback accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I trigger feedback requests based on email events?

Yes, you can! Latenode allows triggering Userback feedback forms based on Mailgun events, such as email delivery failures, for proactive issue resolution, leveraging no-code and advanced logic.

What types of tasks can I perform by integrating Mailgun with Userback?

Integrating Mailgun with Userback allows you to perform various tasks, including:

  • Automatically create Userback tickets from failed Mailgun email deliveries.
  • Send targeted feedback requests based on email engagement metrics.
  • Update Userback user profiles with email activity data from Mailgun.
  • Trigger email campaigns in Mailgun based on Userback feedback scores.
  • Analyze email deliverability issues identified through Userback feedback.

What Mailgun events trigger Latenode automations?

Latenode supports triggers for sent, delivered, opened, clicked, failed, and complained Mailgun events, offering real-time workflow automation.

Are there any limitations to the Mailgun and Userback integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex workflows may require JavaScript knowledge.
  • Rate limits from Mailgun and Userback still apply.
  • Custom field mappings require careful configuration.

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