Mailhook and Delighted Integration

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Connect Mailhook to Delighted and automatically trigger customer satisfaction surveys based on incoming email events. Using Latenode's visual editor and affordable execution pricing, customize survey logic and scale feedback collection without complex coding or per-step fees.

Swap Apps

Mailhook

Delighted

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Mailhook and Delighted

Create a New Scenario to Connect Mailhook and Delighted

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Mailhook, triggered by another scenario, or executed manually (for testing purposes). In most cases, Mailhook or Delighted will be your first step. To do this, click "Choose an app," find Mailhook or Delighted, and select the appropriate trigger to start the scenario.

Add the Mailhook Node

Select the Mailhook node from the app selection panel on the right.

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Mailhook

Configure the Mailhook

Click on the Mailhook node to configure it. You can modify the Mailhook URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Mailhook

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Connect Mailhook

Sign In
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Run node once

Add the Delighted Node

Next, click the plus (+) icon on the Mailhook node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.

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Mailhook

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Delighted

Authenticate Delighted

Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.

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Mailhook

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Delighted

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Connect Delighted

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Run node once

Configure the Mailhook and Delighted Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Mailhook

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Delighted

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Connect Delighted

Delighted Oauth 2.0

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Select an action *

Select

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The action ID

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Run node once

Set Up the Mailhook and Delighted Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Webhook response

Save and Activate the Scenario

After configuring Mailhook, Delighted, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the Mailhook and Delighted integration works as expected. Depending on your setup, data should flow between Mailhook and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Mailhook and Delighted

Mailhook + Delighted + Slack: When a new response is received by Mailhook (originating from Delighted), check if the feedback is negative (e.g., a low score). If it is, post the feedback to a dedicated Slack channel for immediate attention.

Mailhook + Delighted + Google Sheets: When a new survey response is received by Mailhook (originating from Delighted), save the response data into a Google Sheet. This allows for easy analysis and tracking of survey results over time.

Mailhook and Delighted integration alternatives

About Mailhook

Use Mailhook in Latenode to instantly capture incoming emails and parse their contents into usable data. Trigger workflows on specific email events, like form submissions or order confirmations. Route parsed data to other apps, databases, or AI models for advanced processing. Automate email handling without code and scale as needed.

About Delighted

Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI β€” all without per-step costs.

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FAQ Mailhook and Delighted

How can I connect my Mailhook account to Delighted using Latenode?

To connect your Mailhook account to Delighted on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Mailhook and click on "Connect".
  • Authenticate your Mailhook and Delighted accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I trigger surveys based on incoming email data?

Yes, you can! With Latenode, automatically trigger Delighted surveys based on parsed email data from Mailhook. Refine triggers using advanced JavaScript code blocks and AI for precise targeting.

What types of tasks can I perform by integrating Mailhook with Delighted?

Integrating Mailhook with Delighted allows you to perform various tasks, including:

  • Automatically sending customer satisfaction surveys after specific email interactions.
  • Triggering surveys based on keywords found in incoming email content.
  • Creating personalized survey questions using data extracted from Mailhook emails.
  • Analyzing survey responses and updating email lists within Mailhook automatically.
  • Alerting your team of low satisfaction scores via internal email notifications.

HowsecureistheMailhookconnectiononLatenode'sinfrastructure?

Latenodeemploysrobustsecuritymeasurestoprotectyourdata.Weuseencryption,secureauthentication,andregularaudits toensuretheMailhookconnectionissecure.

Are there any limitations to the Mailhook and Delighted integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations might require custom JavaScript coding.
  • Rate limits of both Mailhook and Delighted APIs apply.
  • Historical data migration between the apps is not directly supported.

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