How to connect ManyChat and Delighted
Create a New Scenario to Connect ManyChat and Delighted
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a ManyChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, ManyChat or Delighted will be your first step. To do this, click "Choose an app," find ManyChat or Delighted, and select the appropriate trigger to start the scenario.

Add the ManyChat Node
Select the ManyChat node from the app selection panel on the right.

ManyChat
Configure the ManyChat
Click on the ManyChat node to configure it. You can modify the ManyChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Delighted Node
Next, click the plus (+) icon on the ManyChat node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.

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Delighted
Authenticate Delighted
Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.
Configure the ManyChat and Delighted Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the ManyChat and Delighted Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Delighted
Trigger on Webhook
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ManyChat
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring ManyChat, Delighted, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the ManyChat and Delighted integration works as expected. Depending on your setup, data should flow between ManyChat and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect ManyChat and Delighted
ManyChat + Delighted + Google Sheets: When a ManyChat user interacts and triggers a custom field update, a Delighted survey is sent to gather feedback. The survey response, along with the user's ManyChat ID, is then logged in a Google Sheet for tracking and analysis.
ManyChat + Delighted + Slack: After a conversation in ManyChat, a Delighted survey is sent to the user. If the survey response indicates low satisfaction, a message is sent to a designated Slack channel to alert the support team.
ManyChat and Delighted integration alternatives
About ManyChat
Use ManyChat in Latenode to automate personalized messaging based on triggers from other apps. Sync contact data, manage chatbot flows based on CRM updates, or route leads to sales teams via Slack. Build flexible, scalable marketing automation without complex coding or per-step fees using Latenode’s visual editor.
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About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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See how Latenode works
FAQ ManyChat and Delighted
How can I connect my ManyChat account to Delighted using Latenode?
To connect your ManyChat account to Delighted on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select ManyChat and click on "Connect".
- Authenticate your ManyChat and Delighted accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger surveys based on chatbot interactions?
Yes, you can! With Latenode, automate Delighted surveys based on ManyChat conversations. Gain real-time feedback & improve customer satisfaction, using our no-code visual editor.
What types of tasks can I perform by integrating ManyChat with Delighted?
Integrating ManyChat with Delighted allows you to perform various tasks, including:
- Send Delighted surveys after a ManyChat conversation concludes.
- Update contact properties in ManyChat based on Delighted survey responses.
- Trigger personalized follow-up messages in ManyChat using survey scores.
- Analyze sentiment from Delighted feedback within Latenode using AI.
- Create reports combining chatbot data and customer satisfaction metrics.
How do I handle errors during ManyChat data transfer?
Latenode provides robust error handling. Use "Try/Catch" blocks and detailed logs to manage failed data transfers effectively.
Are there any limitations to the ManyChat and Delighted integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Historical data migration requires custom scripting.
- Complex logic may require JavaScript for advanced data transformations.
- Rate limits of ManyChat and Delighted APIs apply.