ManyChat and Moxie Integration

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Orchestrate automated support escalation: when ManyChat identifies complex queries, Latenode’s visual editor triggers seamless handoff to Moxie. Leverage custom JavaScript logic and affordable execution-based pricing to enhance customer service.

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ManyChat

Moxie

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect ManyChat and Moxie

Create a New Scenario to Connect ManyChat and Moxie

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a ManyChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, ManyChat or Moxie will be your first step. To do this, click "Choose an app," find ManyChat or Moxie, and select the appropriate trigger to start the scenario.

Add the ManyChat Node

Select the ManyChat node from the app selection panel on the right.

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ManyChat

Configure the ManyChat

Click on the ManyChat node to configure it. You can modify the ManyChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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ManyChat

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Connect ManyChat

Sign In
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Run node once

Add the Moxie Node

Next, click the plus (+) icon on the ManyChat node, select Moxie from the list of available apps, and choose the action you need from the list of nodes within Moxie.

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Moxie

Authenticate Moxie

Now, click the Moxie node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Moxie settings. Authentication allows you to use Moxie through Latenode.

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Configure the ManyChat and Moxie Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Moxie Oauth 2.0

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The action ID

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Run node once

Set Up the ManyChat and Moxie Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring ManyChat, Moxie, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the ManyChat and Moxie integration works as expected. Depending on your setup, data should flow between ManyChat and Moxie (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect ManyChat and Moxie

ManyChat + Moxie + Google Sheets: When a new or updated custom field is registered in ManyChat, fetch the contact information in Moxie and save it to a Google Sheet for agent performance tracking and analysis.

ManyChat + Moxie + Zendesk: When a support request is escalated in Moxie, initiated in ManyChat, create a new Zendesk ticket to ensure proper follow-up and resolution. The ManyChat user ID can be used to identify the customer.

ManyChat and Moxie integration alternatives

About ManyChat

Use ManyChat in Latenode to automate personalized messaging based on triggers from other apps. Sync contact data, manage chatbot flows based on CRM updates, or route leads to sales teams via Slack. Build flexible, scalable marketing automation without complex coding or per-step fees using Latenode’s visual editor.

About Moxie

Use Moxie in Latenode to automate data entry and validation workflows. Pull data from multiple sources, use Moxie to clean and standardize it, then push the refined data to your databases or apps. Benefit from Latenode's visual editor and scalable architecture to handle large datasets efficiently without code.

See how Latenode works

FAQ ManyChat and Moxie

How can I connect my ManyChat account to Moxie using Latenode?

To connect your ManyChat account to Moxie on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select ManyChat and click on "Connect".
  • Authenticate your ManyChat and Moxie accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically update Moxie contacts from ManyChat interactions?

Yes, Latenode lets you sync ManyChat data with Moxie for streamlined contact management. Automatically update contact details in Moxie based on user interactions in ManyChat. Save time and keep your data consistent.

What types of tasks can I perform by integrating ManyChat with Moxie?

Integrating ManyChat with Moxie allows you to perform various tasks, including:

  • Create Moxie tickets from ManyChat messages needing agent attention.
  • Send personalized offers via ManyChat based on Moxie purchase history.
  • Automatically add new ManyChat subscribers as contacts in Moxie.
  • Trigger ManyChat sequences when a Moxie ticket is resolved.
  • Log ManyChat conversation transcripts to Moxie customer profiles.

How do I handle complex ManyChat data within a Latenode workflow?

Latenode’s JavaScript code blocks allow for advanced data transformation and manipulation, supporting complex logic and custom integrations beyond basic data transfer.

Are there any limitations to the ManyChat and Moxie integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Real-time data sync depends on the API limits of both apps.
  • Complex workflows might require some JavaScript knowledge.
  • File attachments are not directly transferable between the platforms.

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