Mautic and Delighted Integration

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Trigger targeted Mautic campaigns based on Delighted survey responses, closing the loop on customer feedback. Latenode’s visual editor and affordable execution pricing make it easier to build complex, scalable feedback-driven automations enhanced with custom logic and data.

Swap Apps

Mautic

Delighted

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Mautic and Delighted

Create a New Scenario to Connect Mautic and Delighted

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Mautic, triggered by another scenario, or executed manually (for testing purposes). In most cases, Mautic or Delighted will be your first step. To do this, click "Choose an app," find Mautic or Delighted, and select the appropriate trigger to start the scenario.

Add the Mautic Node

Select the Mautic node from the app selection panel on the right.

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Mautic

Configure the Mautic

Click on the Mautic node to configure it. You can modify the Mautic URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Mautic

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Connect Mautic

Sign In

Run node once

Add the Delighted Node

Next, click the plus (+) icon on the Mautic node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.

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Mautic

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Delighted

Authenticate Delighted

Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.

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Mautic

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Delighted

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Connect Delighted

Sign In

Run node once

Configure the Mautic and Delighted Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Delighted Oauth 2.0

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Select an action *

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The action ID

Run node once

Set Up the Mautic and Delighted Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Mautic, Delighted, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Mautic and Delighted integration works as expected. Depending on your setup, data should flow between Mautic and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Mautic and Delighted

Delighted + Slack + Mautic: When a new response is received in Delighted, if the response is below a certain threshold, a Slack notification is sent to a designated channel. Additionally, the contact is updated in Mautic with the survey response information.

Delighted + Mautic + Google Sheets: When a new response is received in Delighted, the contact is created or updated in Mautic. Then, the response data is added as a new row in a Google Sheet for analysis.

Mautic and Delighted integration alternatives

About Mautic

Automate marketing with Mautic in Latenode. Sync contacts, track campaigns, and trigger actions based on customer behavior. Integrate Mautic with other apps for a 360° view of your customers. Use Latenode's visual editor and code blocks to build custom workflows that adapt to your business needs without complex coding or expensive add-ons.

About Delighted

Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.

Mautic + Delighted integration

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FAQ Mautic and Delighted

How can I connect my Mautic account to Delighted using Latenode?

To connect your Mautic account to Delighted on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Mautic and click on "Connect".
  • Authenticate your Mautic and Delighted accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I trigger surveys based on Mautic activity?

Yes! Latenode’s visual editor makes it simple to trigger Delighted surveys based on Mautic events. Automate feedback and improve customer engagement with tailored outreach based on campaign interactions.

What types of tasks can I perform by integrating Mautic with Delighted?

Integrating Mautic with Delighted allows you to perform various tasks, including:

  • Send Delighted surveys after successful Mautic email campaigns.
  • Update Mautic contact properties based on Delighted survey responses.
  • Trigger internal notifications for negative Delighted feedback via Slack.
  • Segment Mautic contacts based on their Delighted satisfaction scores.
  • Create personalized follow-up campaigns in Mautic after positive feedback.

How can I automate my Mautic workflows using Latenode?

Latenode allows you to visually build complex Mautic automations with no-code blocks, JavaScript, AI and more, scaling your marketing efforts efficiently.

Are there any limitations to the Mautic and Delighted integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex Mautic segmentations may require custom JavaScript for optimal filtering.
  • Delighted survey response rates can affect the speed of Mautic data updates.
  • Real-time synchronization of large datasets between apps may incur API rate limits.

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