How to connect Microsoft Outlook and RingCentral
Create a New Scenario to Connect Microsoft Outlook and RingCentral
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Microsoft Outlook, triggered by another scenario, or executed manually (for testing purposes). In most cases, Microsoft Outlook or RingCentral will be your first step. To do this, click "Choose an app," find Microsoft Outlook or RingCentral, and select the appropriate trigger to start the scenario.

Add the Microsoft Outlook Node
Select the Microsoft Outlook node from the app selection panel on the right.

Microsoft Outlook
Configure the Microsoft Outlook
Click on the Microsoft Outlook node to configure it. You can modify the Microsoft Outlook URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the RingCentral Node
Next, click the plus (+) icon on the Microsoft Outlook node, select RingCentral from the list of available apps, and choose the action you need from the list of nodes within RingCentral.

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Authenticate RingCentral
Now, click the RingCentral node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your RingCentral settings. Authentication allows you to use RingCentral through Latenode.
Configure the Microsoft Outlook and RingCentral Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Microsoft Outlook and RingCentral Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Webhook response

Save and Activate the Scenario
After configuring Microsoft Outlook, RingCentral, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Microsoft Outlook and RingCentral integration works as expected. Depending on your setup, data should flow between Microsoft Outlook and RingCentral (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Microsoft Outlook and RingCentral
RingCentral + Microsoft Outlook + Microsoft Teams: When a call is missed in RingCentral, an email draft is created in Outlook for a follow-up, and a message is sent to a Teams channel to notify the team.
RingCentral + Microsoft Outlook + Salesforce: Logs call details from RingCentral and email correspondence from Outlook into Salesforce contact records for better tracking and customer relationship management.
Microsoft Outlook and RingCentral integration alternatives
About Microsoft Outlook
Automate email tasks with Microsoft Outlook in Latenode. Send personalized emails, track replies, or create calendar events based on triggers from other apps. Latenode lets you integrate Outlook with your CRM, database, or other tools in visual workflows. Manage email flow without manual work, customize it with code, and scale it on demand.
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About RingCentral
Integrate RingCentral with Latenode to automate call logging, SMS alerts, and contact management. Trigger workflows based on call events, automatically updating records in other apps like CRMs or support tools. Use Latenode's visual editor and scripting nodes for customized call handling and data synchronization.
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See how Latenode works
FAQ Microsoft Outlook and RingCentral
How can I connect my Microsoft Outlook account to RingCentral using Latenode?
To connect your Microsoft Outlook account to RingCentral on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Microsoft Outlook and click on "Connect".
- Authenticate your Microsoft Outlook and RingCentral accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically log RingCentral calls in Microsoft Outlook?
Yes, you can! Latenode lets you build custom workflows to automatically log RingCentral call details in Microsoft Outlook, saving time and improving record-keeping.
What types of tasks can I perform by integrating Microsoft Outlook with RingCentral?
Integrating Microsoft Outlook with RingCentral allows you to perform various tasks, including:
- Create Microsoft Outlook calendar events from RingCentral meeting schedules.
- Send Microsoft Outlook email summaries of missed RingCentral calls.
- Update RingCentral contact information from new Microsoft Outlook contacts.
- Trigger RingCentral calls when specific emails arrive in Microsoft Outlook.
- Forward Microsoft Outlook voicemails to RingCentral team members automatically.
Can I use JavaScript to extend my Microsoft Outlook + RingCentral automations?
Yes! Latenode allows you to use JavaScript code blocks to customize and extend the integration beyond simple no-code options.
Are there any limitations to the Microsoft Outlook and RingCentral integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript knowledge.
- Real-time synchronization depends on the API rate limits of both services.
- Custom field mapping might need advanced configuration.