Microsoft Teams and Delighted Integration

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Automatically notify Microsoft Teams about new Delighted survey responses and sentiment analysis. Using Latenode's visual editor and affordable execution, create custom alerts and workflows based on real-time customer feedback.

Swap Apps

Microsoft Teams

Delighted

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Microsoft Teams and Delighted

Create a New Scenario to Connect Microsoft Teams and Delighted

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Microsoft Teams, triggered by another scenario, or executed manually (for testing purposes). In most cases, Microsoft Teams or Delighted will be your first step. To do this, click "Choose an app," find Microsoft Teams or Delighted, and select the appropriate trigger to start the scenario.

Add the Microsoft Teams Node

Select the Microsoft Teams node from the app selection panel on the right.

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Microsoft Teams

Configure the Microsoft Teams

Click on the Microsoft Teams node to configure it. You can modify the Microsoft Teams URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect Microsoft Teams

Sign In

Run node once

Add the Delighted Node

Next, click the plus (+) icon on the Microsoft Teams node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.

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Delighted

Authenticate Delighted

Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.

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Configure the Microsoft Teams and Delighted Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the Microsoft Teams and Delighted Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Microsoft Teams, Delighted, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Microsoft Teams and Delighted integration works as expected. Depending on your setup, data should flow between Microsoft Teams and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Microsoft Teams and Delighted

Delighted + Jira + Microsoft Teams: When a new negative response is received in Delighted, a new bug issue is automatically created in Jira. A notification is then sent to a designated Microsoft Teams channel to alert the relevant team about the new bug report.

Delighted + Slack + Microsoft Teams: When a new response is received in Delighted, the survey response is sent to a dedicated Slack channel for review. If the satisfaction score is low, an alert is sent to the support team in Microsoft Teams.

Microsoft Teams and Delighted integration alternatives

About Microsoft Teams

Use Microsoft Teams in Latenode to automate notifications and approvals. Instead of manual updates, automatically post messages based on triggers from other apps (like CRM or databases). Streamline workflows and improve team communication by connecting Teams to your automated processes without complex coding.

About Delighted

Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.

See how Latenode works

FAQ Microsoft Teams and Delighted

How can I connect my Microsoft Teams account to Delighted using Latenode?

To connect your Microsoft Teams account to Delighted on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Microsoft Teams and click on "Connect".
  • Authenticate your Microsoft Teams and Delighted accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I post Delighted survey results to a Teams channel?

Yes, you can! Latenode’s visual editor makes it easy to trigger a Teams message whenever new Delighted survey data arrives. Keep your team informed in real-time and act faster.

What types of tasks can I perform by integrating Microsoft Teams with Delighted?

Integrating Microsoft Teams with Delighted allows you to perform various tasks, including:

  • Send a Teams message for low Delighted survey scores.
  • Create a daily summary of Delighted feedback in Teams.
  • Alert a Teams channel when a new Delighted survey is created.
  • Automatically update a Teams wiki page with Delighted insights.
  • Trigger personalized Teams messages based on Delighted survey responses.

How can I trigger Microsoft Teams messages from Delighted survey scores?

Use Latenode to create a workflow that filters scores and posts custom messages to any Teams channel automatically.

Are there any limitations to the Microsoft Teams and Delighted integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex logic may require JavaScript or prompt-based AI steps.
  • Rate limits apply to both Microsoft Teams and Delighted APIs.
  • Some advanced Delighted survey options might need custom API calls.

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