How to connect Microsoft Teams and RingCentral
Create a New Scenario to Connect Microsoft Teams and RingCentral
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Microsoft Teams, triggered by another scenario, or executed manually (for testing purposes). In most cases, Microsoft Teams or RingCentral will be your first step. To do this, click "Choose an app," find Microsoft Teams or RingCentral, and select the appropriate trigger to start the scenario.

Add the Microsoft Teams Node
Select the Microsoft Teams node from the app selection panel on the right.

Microsoft Teams
Configure the Microsoft Teams
Click on the Microsoft Teams node to configure it. You can modify the Microsoft Teams URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the RingCentral Node
Next, click the plus (+) icon on the Microsoft Teams node, select RingCentral from the list of available apps, and choose the action you need from the list of nodes within RingCentral.

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Authenticate RingCentral
Now, click the RingCentral node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your RingCentral settings. Authentication allows you to use RingCentral through Latenode.
Configure the Microsoft Teams and RingCentral Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Microsoft Teams and RingCentral Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Save and Activate the Scenario
After configuring Microsoft Teams, RingCentral, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Microsoft Teams and RingCentral integration works as expected. Depending on your setup, data should flow between Microsoft Teams and RingCentral (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Microsoft Teams and RingCentral
RingCentral + Salesforce + Microsoft Teams: When a call ends in RingCentral, its details are logged as a new record in Salesforce, and a summary is posted to a Microsoft Teams channel for team visibility.
RingCentral + Zoom + Microsoft Teams: When a new SMS is received in RingCentral, a Zoom meeting is created and the meeting link is sent to a specific Microsoft Teams channel.
Microsoft Teams and RingCentral integration alternatives
About Microsoft Teams
Use Microsoft Teams in Latenode to automate notifications and approvals. Instead of manual updates, automatically post messages based on triggers from other apps (like CRM or databases). Streamline workflows and improve team communication by connecting Teams to your automated processes without complex coding.
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About RingCentral
Integrate RingCentral with Latenode to automate call logging, SMS alerts, and contact management. Trigger workflows based on call events, automatically updating records in other apps like CRMs or support tools. Use Latenode's visual editor and scripting nodes for customized call handling and data synchronization.
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See how Latenode works
FAQ Microsoft Teams and RingCentral
How can I connect my Microsoft Teams account to RingCentral using Latenode?
To connect your Microsoft Teams account to RingCentral on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Microsoft Teams and click on "Connect".
- Authenticate your Microsoft Teams and RingCentral accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically post RingCentral call recordings to Microsoft Teams?
Yes, you can! Latenode’s visual editor simplifies this process. Automate sharing call recordings for team review and improved training, saving time and boosting collaboration.
What types of tasks can I perform by integrating Microsoft Teams with RingCentral?
Integrating Microsoft Teams with RingCentral allows you to perform various tasks, including:
- Send Microsoft Teams channel messages upon receiving a RingCentral SMS.
- Create RingCentral tasks from new Microsoft Teams messages.
- Automatically schedule RingCentral meetings based on Microsoft Teams events.
- Post summaries of RingCentral call analytics in a Microsoft Teams channel.
- Update Microsoft Teams statuses based on RingCentral call presence.
How can I trigger workflows based on Microsoft Teams channel activity?
Latenode lets you trigger workflows from new Microsoft Teams messages. Use the message content to automate tasks or send information to RingCentral.
Are there any limitations to the Microsoft Teams and RingCentral integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex call routing logic may require custom JavaScript blocks.
- File size limits apply when transferring large media files between platforms.
- Historical data migration requires custom workflow design and execution.