How to connect Miro and Intercom
Create a New Scenario to Connect Miro and Intercom
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Miro, triggered by another scenario, or executed manually (for testing purposes). In most cases, Miro or Intercom will be your first step. To do this, click "Choose an app," find Miro or Intercom, and select the appropriate trigger to start the scenario.

Add the Miro Node
Select the Miro node from the app selection panel on the right.


Miro

Add the Intercom Node
Next, click the plus (+) icon on the Miro node, select Intercom from the list of available apps, and choose the action you need from the list of nodes within Intercom.


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Intercom


Authenticate Intercom
Now, click the Intercom node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Intercom settings. Authentication allows you to use Intercom through Latenode.
Configure the Miro and Intercom Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Miro and Intercom Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Intercom
Trigger on Webhook
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Miro
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Iterator
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Webhook response


Save and Activate the Scenario
After configuring Miro, Intercom, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Miro and Intercom integration works as expected. Depending on your setup, data should flow between Miro and Intercom (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Miro and Intercom
Miro + Intercom + Slack: When a new board is created in Miro, a message is sent to Intercom as a data event, and a summary of the board is posted in a Slack channel.
Intercom + Miro + Jira: When a new conversation is created in Intercom, create a new Miro board to brainstorm the feature request. Then, create a new issue in Jira and link the Miro board to the Jira issue by adding a comment.
Miro and Intercom integration alternatives

About Miro
Automate Miro board updates based on triggers from other apps. Latenode connects Miro to your workflows, enabling automatic creation of cards, text, or frames. Update Miro based on data from CRMs, databases, or project management tools, reducing manual work. Perfect for agile project tracking and visual process management, inside fully automated scenarios.
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About Intercom
Integrate Intercom with Latenode to automate customer support and engagement. Trigger workflows based on Intercom events to update CRMs, send personalized emails, or escalate issues. Latenode’s visual editor and flexible logic let you build custom support automation that adapts to your business needs, without complex coding or per-step fees.
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See how Latenode works
FAQ Miro and Intercom
How can I connect my Miro account to Intercom using Latenode?
To connect your Miro account to Intercom on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Miro and click on "Connect".
- Authenticate your Miro and Intercom accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Intercom conversations from new Miro board comments?
Yes, you can! Latenode enables this using visual workflows, triggering conversations in Intercom when new comments appear on Miro, ensuring prompt responses and improved user engagement.
What types of tasks can I perform by integrating Miro with Intercom?
Integrating Miro with Intercom allows you to perform various tasks, including:
- Create Intercom leads from new Miro users.
- Send Miro board updates to Intercom conversations.
- Automatically tag Intercom users based on Miro activity.
- Trigger Miro board creation from Intercom inquiries.
- Update Intercom user attributes with Miro data.
What level of access do I need to grant Latenode to my Miro account?
Latenode requires only the necessary permissions to access and modify Miro boards, ensuring secure data transfer and minimal access to your Miro account.
Are there any limitations to the Miro and Intercom integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits imposed by Miro and Intercom may affect high-volume workflows.
- Complex data transformations may require JavaScript coding.
- Historical data migration between apps requires custom implementation.