How to connect Missive and Userback
Create a New Scenario to Connect Missive and Userback
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Missive, triggered by another scenario, or executed manually (for testing purposes). In most cases, Missive or Userback will be your first step. To do this, click "Choose an app," find Missive or Userback, and select the appropriate trigger to start the scenario.

Add the Missive Node
Select the Missive node from the app selection panel on the right.

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Add the Userback Node
Next, click the plus (+) icon on the Missive node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.

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Authenticate Userback
Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.
Configure the Missive and Userback Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Missive and Userback Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Save and Activate the Scenario
After configuring Missive, Userback, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Missive and Userback integration works as expected. Depending on your setup, data should flow between Missive and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Missive and Userback
Userback + Missive + Slack: When new feedback is created in Userback, a message is sent via Missive to the relevant team for review, and a notification is posted in a dedicated Slack channel to keep everyone informed.
Userback + Jira + Missive: When new feedback is created in Userback, a Jira issue is automatically created to track the bug or feature request, and the team is notified via Missive to ensure faster bug resolution and response.
Missive and Userback integration alternatives
About Missive
Centralize team comms in Missive and automate actions via Latenode. Monitor email, social media, and SMS, then trigger workflows based on content or sender. Automatically create tasks, update records, or send alerts. Use Latenode's visual editor and scripting for custom rules and integrations, eliminating manual triage and speeding responses.
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About Userback
Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.
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FAQ Missive and Userback
How can I connect my Missive account to Userback using Latenode?
To connect your Missive account to Userback on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Missive and click on "Connect".
- Authenticate your Missive and Userback accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Missive conversations from new Userback feedback?
Yes, you can! Latenode allows triggering Missive conversations upon new Userback feedback. This ensures prompt internal discussion and faster response times, improving overall user satisfaction.
What types of tasks can I perform by integrating Missive with Userback?
Integrating Missive with Userback allows you to perform various tasks, including:
- Automatically create Missive conversations for critical Userback feedback items.
- Send Userback feedback summaries to specific Missive channels.
- Update Userback tickets based on actions taken within Missive conversations.
- Trigger Userback surveys based on Missive conversation keywords.
- Archive resolved Userback feedback directly from Missive.
How does Latenode handle attachments between Missive and Userback?
Latenode supports seamless file transfer between Missive and Userback, ensuring all attachments are correctly passed, enabling faster collaboration on visual feedback.
Are there any limitations to the Missive and Userback integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript knowledge.
- The integration relies on the APIs provided by Missive and Userback.
- Rate limits from Missive and Userback may affect high-volume workflows.