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How to connect Motion and Intercom
Create a New Scenario to Connect Motion and Intercom
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Motion, triggered by another scenario, or executed manually (for testing purposes). In most cases, Motion or Intercom will be your first step. To do this, click "Choose an app," find Motion or Intercom, and select the appropriate trigger to start the scenario.
Add the Motion Node
Select the Motion node from the app selection panel on the right.
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Add the Intercom Node
Next, click the plus (+) icon on the Motion node, select Intercom from the list of available apps, and choose the action you need from the list of nodes within Intercom.
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Authenticate Intercom
Now, click the Intercom node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Intercom settings. Authentication allows you to use Intercom through Latenode.
Configure the Motion and Intercom Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Motion and Intercom Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario
After configuring Motion, Intercom, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Motion and Intercom integration works as expected. Depending on your setup, data should flow between Motion and Intercom (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Motion and Intercom
Motion + Intercom + Slack: When a task is created in Motion, and a contact with the same email exists in Intercom, a Slack message is sent to a specified channel to notify the sales team about the new project.
Intercom + Motion + Google Calendar: When a new conversation is started in Intercom, search for tasks in Motion associated with that contact. If there is a task with kickoff meeting scheduled, create an event in Google Calendar.
Motion and Intercom integration alternatives
About Motion
Use Motion in Latenode to auto-schedule tasks and projects based on real-time data. Trigger Motion updates from other apps, or update other tools when Motion tasks change. Connect it to your CRM or calendar, and automate team workflows. The low-code editor simplifies customization, ensuring tasks are prioritized and deadlines are met across all platforms.
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About Intercom
Integrate Intercom with Latenode to automate customer support and engagement. Trigger workflows based on Intercom events to update CRMs, send personalized emails, or escalate issues. Latenode’s visual editor and flexible logic let you build custom support automation that adapts to your business needs, without complex coding or per-step fees.
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FAQ Motion and Intercom
How can I connect my Motion account to Intercom using Latenode?
To connect your Motion account to Intercom on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Motion and click on "Connect".
- Authenticate your Motion and Intercom accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Intercom leads from new Motion projects?
Yes, you can! Latenode lets you automate lead generation. Create leads in Intercom from Motion projects and qualify leads using prompt-based AI for personalized communication.
What types of tasks can I perform by integrating Motion with Intercom?
Integrating Motion with Intercom allows you to perform various tasks, including:
- Create Intercom conversations from new Motion tasks.
- Update Intercom user data based on Motion project changes.
- Send custom Intercom messages when a Motion project is completed.
- Track Motion project status updates within Intercom conversations.
- Automatically assign Intercom conversations based on Motion task type.
HowdoesLatenodehandleMotion'sAPIrequestlimits?
Latenode uses robust rate limiting and error handling to manage Motion API requests, ensuring your automations run smoothly without interruption, even at scale.
Are there any limitations to the Motion and Intercom integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Historical data migration between Motion and Intercom may require custom scripting.
- Complex Motion project structures might need advanced workflow configuration.
- Real-time synchronization depends on the API availability of both platforms.
