Moxie and Bigin by Zoho CRM Integration

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Automatically create Bigin by Zoho CRM contacts from Moxie form submissions, enriching lead data with Latenode’s no-code logic and scaling affordably as your business grows.

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Moxie

Bigin by Zoho CRM

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Moxie and Bigin by Zoho CRM

Create a New Scenario to Connect Moxie and Bigin by Zoho CRM

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Moxie, triggered by another scenario, or executed manually (for testing purposes). In most cases, Moxie or Bigin by Zoho CRM will be your first step. To do this, click "Choose an app," find Moxie or Bigin by Zoho CRM, and select the appropriate trigger to start the scenario.

Add the Moxie Node

Select the Moxie node from the app selection panel on the right.

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Moxie

Configure the Moxie

Click on the Moxie node to configure it. You can modify the Moxie URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Add the Bigin by Zoho CRM Node

Next, click the plus (+) icon on the Moxie node, select Bigin by Zoho CRM from the list of available apps, and choose the action you need from the list of nodes within Bigin by Zoho CRM.

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Authenticate Bigin by Zoho CRM

Now, click the Bigin by Zoho CRM node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Bigin by Zoho CRM settings. Authentication allows you to use Bigin by Zoho CRM through Latenode.

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Configure the Moxie and Bigin by Zoho CRM Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the Moxie and Bigin by Zoho CRM Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Moxie, Bigin by Zoho CRM, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Moxie and Bigin by Zoho CRM integration works as expected. Depending on your setup, data should flow between Moxie and Bigin by Zoho CRM (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Moxie and Bigin by Zoho CRM

Moxie + Slack + Bigin by Zoho CRM: When a new form is submitted via Moxie, a message is sent to a designated Slack channel. The details of the submission are then used to create a new contact in Bigin.

Moxie + Bigin by Zoho CRM + Google Sheets: When a new form is submitted via Moxie, the data is added to a Google Sheet. This Google Sheet can then be linked to existing contact records in Bigin.

Moxie and Bigin by Zoho CRM integration alternatives

About Moxie

Use Moxie in Latenode to automate data entry and validation workflows. Pull data from multiple sources, use Moxie to clean and standardize it, then push the refined data to your databases or apps. Benefit from Latenode's visual editor and scalable architecture to handle large datasets efficiently without code.

About Bigin by Zoho CRM

Sync Bigin by Zoho CRM data with other apps in Latenode to automate deal pipelines. Update records, trigger custom actions, and route data based on deal stages. Use visual tools or code for tailored workflows. Automate lead nurturing, task creation, and reporting across your business without complex coding or high per-task costs.

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FAQ Moxie and Bigin by Zoho CRM

How can I connect my Moxie account to Bigin by Zoho CRM using Latenode?

To connect your Moxie account to Bigin by Zoho CRM on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Moxie and click on "Connect".
  • Authenticate your Moxie and Bigin by Zoho CRM accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically create Bigin contacts from new Moxie customer chats?

Yes, with Latenode! Automatically create Bigin contacts from Moxie chats. Latenode ensures no lead is missed, boosting sales efficiency through instant CRM updates and no-code customization.

What types of tasks can I perform by integrating Moxie with Bigin by Zoho CRM?

Integrating Moxie with Bigin by Zoho CRM allows you to perform various tasks, including:

  • Sync new Moxie chat transcripts to Bigin as contact notes.
  • Update Bigin deal stages based on customer interactions in Moxie.
  • Trigger automated email sequences in Bigin from Moxie support tickets.
  • Create new Bigin tasks for follow-up based on Moxie chat sentiment.
  • Log Moxie customer feedback directly within Bigin contact records.

How do I handle errors when Moxie is unavailable on Latenode?

Latenode provides error handling blocks to manage Moxie downtime. Implement retry logic or send alerts via other channels.

Are there any limitations to the Moxie and Bigin by Zoho CRM integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations may require JavaScript knowledge.
  • Rate limits of Moxie and Bigin by Zoho CRM APIs apply.
  • Real-time data synchronization depends on API availability.

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