Moxie and Canny Integration

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Hundreds of apps to connect

Automatically create Canny posts from Moxie chats to capture valuable user feedback, then use Latenode's visual editor to prioritize features based on real-time conversation data and affordable execution costs.

Swap Apps

Moxie

Canny

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Moxie and Canny

Create a New Scenario to Connect Moxie and Canny

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Moxie, triggered by another scenario, or executed manually (for testing purposes). In most cases, Moxie or Canny will be your first step. To do this, click "Choose an app," find Moxie or Canny, and select the appropriate trigger to start the scenario.

Add the Moxie Node

Select the Moxie node from the app selection panel on the right.

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Moxie

Configure the Moxie

Click on the Moxie node to configure it. You can modify the Moxie URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect Moxie

Sign In
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Run node once

Add the Canny Node

Next, click the plus (+) icon on the Moxie node, select Canny from the list of available apps, and choose the action you need from the list of nodes within Canny.

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Canny

Authenticate Canny

Now, click the Canny node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Canny settings. Authentication allows you to use Canny through Latenode.

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Configure the Moxie and Canny Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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The action ID

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Run node once

Set Up the Moxie and Canny Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Moxie, Canny, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the Moxie and Canny integration works as expected. Depending on your setup, data should flow between Moxie and Canny (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Moxie and Canny

Moxie + Canny + Slack: When a new form submission is created in Moxie, automatically create a post in Canny to track user feedback. Then, send a notification to a Slack channel to inform the product team about the new feedback post.

Canny + Moxie + Jira: When a new post is created in Canny, create a corresponding issue in Jira. Search for the client in Moxie and add the Moxie client information to the Jira ticket for context.

Moxie and Canny integration alternatives

About Moxie

Use Moxie in Latenode to automate data entry and validation workflows. Pull data from multiple sources, use Moxie to clean and standardize it, then push the refined data to your databases or apps. Benefit from Latenode's visual editor and scalable architecture to handle large datasets efficiently without code.

About Canny

Integrate Canny with Latenode to automate feedback management. Capture user suggestions and bug reports directly, then route them to the right teams. Use AI to categorize input, update task trackers, and notify users of progress, automating the feedback loop and improving responsiveness.

See how Latenode works

FAQ Moxie and Canny

How can I connect my Moxie account to Canny using Latenode?

To connect your Moxie account to Canny on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Moxie and click on "Connect".
  • Authenticate your Moxie and Canny accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically create Canny posts from Moxie chats?

Yes, you can! Latenode lets you automate feedback collection. Convert Moxie chat insights into actionable Canny feature requests instantly, improving product development.

What types of tasks can I perform by integrating Moxie with Canny?

Integrating Moxie with Canny allows you to perform various tasks, including:

  • Create new Canny posts from tagged Moxie chat transcripts.
  • Update Canny post status based on Moxie support case resolution.
  • Send Moxie messages when a Canny post receives a new comment.
  • Aggregate user feedback from Moxie into Canny for analysis.
  • Trigger surveys via Moxie after feature requests are marked complete in Canny.

Can I use custom JavaScript code to transform Moxie data?

Yes! Latenode supports JavaScript code blocks, enabling complex data transformations between Moxie and Canny, going beyond simple field mapping.

Are there any limitations to the Moxie and Canny integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Real-time synchronization depends on Moxie's and Canny's API rate limits.
  • Complex data transformations may require JavaScript coding knowledge.
  • Historical data migration between Moxie and Canny is not supported.

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