Moxie and ClickSend Integration

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Connect Moxie to ClickSend to automate SMS updates for support tickets. Latenode's visual editor and affordable pricing lets you build custom notification flows without complex coding, keeping customers informed and improving satisfaction.

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Moxie

ClickSend

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Moxie and ClickSend

Create a New Scenario to Connect Moxie and ClickSend

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Moxie, triggered by another scenario, or executed manually (for testing purposes). In most cases, Moxie or ClickSend will be your first step. To do this, click "Choose an app," find Moxie or ClickSend, and select the appropriate trigger to start the scenario.

Add the Moxie Node

Select the Moxie node from the app selection panel on the right.

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Moxie

Configure the Moxie

Click on the Moxie node to configure it. You can modify the Moxie URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Run node once

Add the ClickSend Node

Next, click the plus (+) icon on the Moxie node, select ClickSend from the list of available apps, and choose the action you need from the list of nodes within ClickSend.

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Authenticate ClickSend

Now, click the ClickSend node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your ClickSend settings. Authentication allows you to use ClickSend through Latenode.

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Configure the Moxie and ClickSend Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the Moxie and ClickSend Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Moxie, ClickSend, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Moxie and ClickSend integration works as expected. Depending on your setup, data should flow between Moxie and ClickSend (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Moxie and ClickSend

Moxie + ClickSend + Google Sheets: When a new form submission is created in Moxie, a SMS message is sent via ClickSend to the contact, and the form submission details are logged in Google Sheets.

Moxie + ClickSend + Slack: When a new form submission is created in Moxie, if specific criteria are met (e.g., a low satisfaction score), an urgent SMS alert is sent via ClickSend, and a notification is sent to a Slack channel.

Moxie and ClickSend integration alternatives

About Moxie

Use Moxie in Latenode to automate data entry and validation workflows. Pull data from multiple sources, use Moxie to clean and standardize it, then push the refined data to your databases or apps. Benefit from Latenode's visual editor and scalable architecture to handle large datasets efficiently without code.

About ClickSend

Use ClickSend in Latenode to automate SMS, email, or voice messaging. Build workflows that trigger messages based on events in your other apps. Improve customer engagement by automating personalized notifications. Latenode’s visual editor simplifies integration and scales your outreach without extra code or per-step costs.

See how Latenode works

FAQ Moxie and ClickSend

How can I connect my Moxie account to ClickSend using Latenode?

To connect your Moxie account to ClickSend on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Moxie and click on "Connect".
  • Authenticate your Moxie and ClickSend accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automate SMS alerts for new Moxie customer feedback?

Yes, you can! Latenode's visual editor makes this easy. Trigger ClickSend SMS based on new Moxie feedback, ensuring prompt responses and improved customer engagement.

What types of tasks can I perform by integrating Moxie with ClickSend?

Integrating Moxie with ClickSend allows you to perform various tasks, including:

  • Send SMS notifications for new Moxie support tickets.
  • Create ClickSend contacts from new Moxie customer entries.
  • Automatically send welcome SMS after Moxie chat completion.
  • Update customer details in ClickSend based on Moxie data.
  • Trigger surveys via ClickSend after Moxie support interactions.

Can I use JavaScript to manipulate Moxie data in Latenode?

Yes! Latenode allows you to use JavaScript code blocks to transform Moxie data before sending it to ClickSend, enabling complex data manipulations.

Are there any limitations to the Moxie and ClickSend integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Real-time data synchronization depends on Moxie's API availability.
  • Complex data transformations might require JavaScript knowledge.
  • Large data volumes may impact workflow execution speed.

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