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How to connect Moxie and Deepgram
Create a New Scenario to Connect Moxie and Deepgram
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Moxie, triggered by another scenario, or executed manually (for testing purposes). In most cases, Moxie or Deepgram will be your first step. To do this, click "Choose an app," find Moxie or Deepgram, and select the appropriate trigger to start the scenario.
Add the Moxie Node
Select the Moxie node from the app selection panel on the right.
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Add the Deepgram Node
Next, click the plus (+) icon on the Moxie node, select Deepgram from the list of available apps, and choose the action you need from the list of nodes within Deepgram.
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Authenticate Deepgram
Now, click the Deepgram node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Deepgram settings. Authentication allows you to use Deepgram through Latenode.
Configure the Moxie and Deepgram Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Moxie and Deepgram Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario
After configuring Moxie, Deepgram, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Moxie and Deepgram integration works as expected. Depending on your setup, data should flow between Moxie and Deepgram (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Moxie and Deepgram
Moxie + Deepgram + Slack: When a form submission is created in Moxie, the audio URL is sent to Deepgram for transcription. The summarized transcription is then sent to a Slack channel for team review.
Moxie + Deepgram + Zendesk: When a form submission is created in Moxie, the audio URL is sent to Deepgram for transcription. A new Zendesk ticket is then created with the transcription as a comment.
Moxie and Deepgram integration alternatives
About Moxie
Use Moxie in Latenode to automate data entry and validation workflows. Pull data from multiple sources, use Moxie to clean and standardize it, then push the refined data to your databases or apps. Benefit from Latenode's visual editor and scalable architecture to handle large datasets efficiently without code.
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About Deepgram
Need to transcribe audio/video inside your Latenode automations? Deepgram offers fast, accurate speech-to-text. Connect it to your workflows for automated meeting summaries, content analysis, or customer support monitoring. Fine-tune results with custom vocabularies, all within Latenode's visual interface and code blocks.
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See how Latenode works
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FAQ Moxie and Deepgram
How can I connect my Moxie account to Deepgram using Latenode?
To connect your Moxie account to Deepgram on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Moxie and click on "Connect".
- Authenticate your Moxie and Deepgram accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I transcribe Moxie call recordings using Deepgram?
Yes, easily! Latenode automates the entire process. Get accurate transcriptions, powered by Deepgram's advanced AI, directly within your Moxie workflows for faster analysis.
What types of tasks can I perform by integrating Moxie with Deepgram?
Integrating Moxie with Deepgram allows you to perform various tasks, including:
- Automatically transcribing customer service calls from Moxie using Deepgram's speech-to-text.
- Analyzing call transcripts for sentiment to improve customer satisfaction.
- Extracting key phrases from conversations for agent training purposes.
- Creating searchable archives of customer interactions for compliance needs.
- Triggering alerts based on keywords detected in call transcriptions.
Can I filter specific Moxie calls to send to Deepgram for transcription?
Yes, Latenode's no-code filters allow you to selectively send Moxie call recordings to Deepgram based on call duration, agent, or other criteria.
Are there any limitations to the Moxie and Deepgram integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Large volumes of concurrent calls may impact processing time.
- Deepgram transcription costs are separate and dependent on usage.
- Custom Deepgram models require individual configuration.
