Moxie and FireText Integration

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Connect Moxie to FireText in Latenode to instantly send SMS alerts based on customer support interactions. Use flexible no-code logic to define precise triggers and cut costs with pay-per-execution pricing, scaling critical notifications efficiently.

Swap Apps

Moxie

FireText

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Moxie and FireText

Create a New Scenario to Connect Moxie and FireText

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Moxie, triggered by another scenario, or executed manually (for testing purposes). In most cases, Moxie or FireText will be your first step. To do this, click "Choose an app," find Moxie or FireText, and select the appropriate trigger to start the scenario.

Add the Moxie Node

Select the Moxie node from the app selection panel on the right.

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Moxie

Configure the Moxie

Click on the Moxie node to configure it. You can modify the Moxie URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect Moxie

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Run node once

Add the FireText Node

Next, click the plus (+) icon on the Moxie node, select FireText from the list of available apps, and choose the action you need from the list of nodes within FireText.

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Authenticate FireText

Now, click the FireText node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your FireText settings. Authentication allows you to use FireText through Latenode.

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Configure the Moxie and FireText Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Set Up the Moxie and FireText Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Moxie, FireText, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the Moxie and FireText integration works as expected. Depending on your setup, data should flow between Moxie and FireText (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Moxie and FireText

Moxie + FireText + Google Sheets: When a new survey response is recorded in Moxie and a new SMS message is received in FireText, the details of both are logged into a new row in a Google Sheet for analysis.

FireText + Moxie + Slack: When a new SMS message is received via FireText and a new form submission is created in Moxie, the flow checks for negative responses. If a negative response is detected (hypothetically via a JavaScript code block that is not included in the widgetApps), a Slack notification is sent to a customer service channel.

Moxie and FireText integration alternatives

About Moxie

Use Moxie in Latenode to automate data entry and validation workflows. Pull data from multiple sources, use Moxie to clean and standardize it, then push the refined data to your databases or apps. Benefit from Latenode's visual editor and scalable architecture to handle large datasets efficiently without code.

About FireText

Use FireText in Latenode to automate SMS sending and verification. Trigger texts based on events, like new orders or form submissions. Perfect for OTP, alerts, and marketing campaigns. Integrate with databases and CRMs, adding conditional logic and custom scripts for tailored messaging inside scalable Latenode flows.

See how Latenode works

FAQ Moxie and FireText

How can I connect my Moxie account to FireText using Latenode?

To connect your Moxie account to FireText on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Moxie and click on "Connect".
  • Authenticate your Moxie and FireText accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I send SMS alerts for new Moxie support tickets?

Yes, with Latenode! Trigger FireText SMS when Moxie tickets arise. Benefit from instant notifications, resolving issues faster and boosting customer happiness with timely support updates.

What types of tasks can I perform by integrating Moxie with FireText?

Integrating Moxie with FireText allows you to perform various tasks, including:

  • Send SMS updates to customers regarding their support ticket status.
  • Create new FireText contacts from new Moxie user registrations.
  • Automatically send follow-up surveys via SMS after ticket resolution.
  • Log FireText SMS conversations as notes within Moxie tickets.
  • Trigger proactive SMS alerts based on keywords found in Moxie tickets.

How can I access advanced Moxie data within Latenode workflows?

Latenode's data mapper lets you access any Moxie field. Use JavaScript or AI steps to transform and use it, building highly customized automation workflows.

Are there any limitations to the Moxie and FireText integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Rate limits from Moxie and FireText may apply to high-volume workflows.
  • Complex data transformations may require custom JavaScript code.
  • Real-time sync depends on the API availability of both services.

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