Moxie and Zoho CRM Integration

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Automatically create or update Zoho CRM contacts from new Moxie interactions, using Latenode's visual editor for custom logic. Enhance lead management and sales efficiency affordably with flexible API integrations.

Swap Apps

Moxie

Zoho CRM

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Moxie and Zoho CRM

Create a New Scenario to Connect Moxie and Zoho CRM

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Moxie, triggered by another scenario, or executed manually (for testing purposes). In most cases, Moxie or Zoho CRM will be your first step. To do this, click "Choose an app," find Moxie or Zoho CRM, and select the appropriate trigger to start the scenario.

Add the Moxie Node

Select the Moxie node from the app selection panel on the right.

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Moxie

Configure the Moxie

Click on the Moxie node to configure it. You can modify the Moxie URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect Moxie

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Run node once

Add the Zoho CRM Node

Next, click the plus (+) icon on the Moxie node, select Zoho CRM from the list of available apps, and choose the action you need from the list of nodes within Zoho CRM.

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Zoho CRM

Authenticate Zoho CRM

Now, click the Zoho CRM node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zoho CRM settings. Authentication allows you to use Zoho CRM through Latenode.

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Configure the Moxie and Zoho CRM Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Zoho CRM Oauth 2.0

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The action ID

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Run node once

Set Up the Moxie and Zoho CRM Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Moxie, Zoho CRM, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the Moxie and Zoho CRM integration works as expected. Depending on your setup, data should flow between Moxie and Zoho CRM (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Moxie and Zoho CRM

Moxie + Zoho CRM + Slack: When a new client is created in Moxie, a contact is automatically created in Zoho CRM. The sales team is then alerted in a designated Slack channel about the new lead.

Zoho CRM + Moxie + Google Sheets: When a deal is created or updated in Zoho CRM, the client data is updated in Moxie. Simultaneously, relevant marketing data from the deal is added as a new row in a specified Google Sheet for tracking and analysis.

Moxie and Zoho CRM integration alternatives

About Moxie

Use Moxie in Latenode to automate data entry and validation workflows. Pull data from multiple sources, use Moxie to clean and standardize it, then push the refined data to your databases or apps. Benefit from Latenode's visual editor and scalable architecture to handle large datasets efficiently without code.

About Zoho CRM

Connect Zoho CRM to Latenode and automate your sales processes. Automatically update records, trigger email sequences, and sync data with other apps. Streamline lead management and reporting by combining Zoho CRM's features with Latenode's visual editor, AI assistance, and custom code options. Scale workflows affordably with flexible execution-based pricing.

See how Latenode works

FAQ Moxie and Zoho CRM

How can I connect my Moxie account to Zoho CRM using Latenode?

To connect your Moxie account to Zoho CRM on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Moxie and click on "Connect".
  • Authenticate your Moxie and Zoho CRM accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically create Zoho CRM leads from new Moxie chats?

Yes, you can! Latenode allows automated lead creation. Benefit: never miss a potential customer from Moxie, improving lead conversion efficiency.

What types of tasks can I perform by integrating Moxie with Zoho CRM?

Integrating Moxie with Zoho CRM allows you to perform various tasks, including:

  • Create new Zoho CRM leads from Moxie chat transcripts.
  • Update contact information in Zoho CRM based on Moxie interactions.
  • Trigger automated follow-up emails via Zoho CRM after a Moxie chat ends.
  • Log Moxie chat summaries as notes in Zoho CRM contact records.
  • Analyze Moxie chat data to identify sales opportunities in Zoho CRM.

Can I use JavaScript functions to transform data between Moxie and Zoho CRM?

Yes! Latenode's JavaScript blocks enable complex data transformations, providing granular control over data flows.

Are there any limitations to the Moxie and Zoho CRM integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Rate limits imposed by Moxie and Zoho CRM APIs may affect high-volume workflows.
  • Custom fields in Zoho CRM might require manual mapping in Latenode.
  • Real-time data synchronization depends on the polling interval configured in Latenode.

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