NetHunt and LiveChat Integration

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Automatically create or update NetHunt leads from LiveChat conversations. Latenode's visual editor simplifies complex lead routing, and affordable execution-based pricing allows scaling without cost concerns.

Swap Apps

NetHunt

LiveChat

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect NetHunt and LiveChat

Create a New Scenario to Connect NetHunt and LiveChat

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a NetHunt, triggered by another scenario, or executed manually (for testing purposes). In most cases, NetHunt or LiveChat will be your first step. To do this, click "Choose an app," find NetHunt or LiveChat, and select the appropriate trigger to start the scenario.

Add the NetHunt Node

Select the NetHunt node from the app selection panel on the right.

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NetHunt

Configure the NetHunt

Click on the NetHunt node to configure it. You can modify the NetHunt URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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NetHunt

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#1 NetHunt

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Connect NetHunt

Sign In

Run node once

Add the LiveChat Node

Next, click the plus (+) icon on the NetHunt node, select LiveChat from the list of available apps, and choose the action you need from the list of nodes within LiveChat.

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NetHunt

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LiveChat

Authenticate LiveChat

Now, click the LiveChat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your LiveChat settings. Authentication allows you to use LiveChat through Latenode.

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NetHunt

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LiveChat

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#2 LiveChat

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Connection *

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Connect LiveChat

Sign In

Run node once

Configure the NetHunt and LiveChat Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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LiveChat Oauth 2.0

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Change

Select an action *

Select

Map

The action ID

Run node once

Set Up the NetHunt and LiveChat Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook

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Webhook response

Save and Activate the Scenario

After configuring NetHunt, LiveChat, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the NetHunt and LiveChat integration works as expected. Depending on your setup, data should flow between NetHunt and LiveChat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect NetHunt and LiveChat

NetHunt + LiveChat + Slack: When a new lead is created in NetHunt, a message is sent to LiveChat to initiate a conversation, and a notification is sent to a Slack channel to alert the sales team.

LiveChat + NetHunt + Google Sheets: When a LiveChat conversation is deactivated, the transcript and customer details are saved to NetHunt as a new record, and a Google Sheet is updated with support metrics.

NetHunt and LiveChat integration alternatives

About NetHunt

Sync NetHunt CRM with Latenode to automate sales processes. Update deals, create tasks, or send personalized emails based on triggers. Latenode’s visual editor and flexible tools mean no-code data routing and AI-powered lead qualification — build scalable sales flows without complex scripts.

About LiveChat

Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.

See how Latenode works

FAQ NetHunt and LiveChat

How can I connect my NetHunt account to LiveChat using Latenode?

To connect your NetHunt account to LiveChat on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select NetHunt and click on "Connect".
  • Authenticate your NetHunt and LiveChat accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically update NetHunt contacts from LiveChat transcripts?

Yes, you can! Latenode's visual editor makes it simple to parse LiveChat transcripts and update NetHunt records, ensuring your CRM data is always current and accurate, improving lead management.

What types of tasks can I perform by integrating NetHunt with LiveChat?

Integrating NetHunt with LiveChat allows you to perform various tasks, including:

  • Create new NetHunt contacts from LiveChat conversations.
  • Update NetHunt deals based on LiveChat interactions.
  • Send automated welcome messages via LiveChat to new NetHunt leads.
  • Trigger NetHunt tasks when specific keywords are used in LiveChat.
  • Log LiveChat transcripts as activities within NetHunt records.

Can I use JavaScript to transform data between NetHunt and LiveChat?

Yes! Latenode allows you to use JavaScript code blocks to customize data transformations, giving you full control over the integration process and data handling.

Are there any limitations to the NetHunt and LiveChat integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations may require advanced JavaScript coding.
  • Real-time updates depend on the API rate limits of both NetHunt and LiveChat.
  • Historical LiveChat data migration might require custom workflow design.

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