Notion and LiveChat Integration

90% cheaper with Latenode

AI agent that builds your workflows for you

Hundreds of apps to connect

Automatically create and update Notion database entries from LiveChat transcripts. Latenode's visual editor and affordable execution-based pricing make managing customer feedback and knowledge bases easier. Refine workflows with custom JavaScript.

Swap Apps

Notion

LiveChat

Step 1: Choose a Trigger

Step 2: Choose an Action

When this happens...

Name of node

action, for one, delete

Name of node

action, for one, delete

Name of node

action, for one, delete

Name of node

description of the trigger

Name of node

action, for one, delete

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Do this.

Name of node

action, for one, delete

Name of node

action, for one, delete

Name of node

action, for one, delete

Name of node

description of the trigger

Name of node

action, for one, delete

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Try it now

No credit card needed

Without restriction

How to connect Notion and LiveChat

Create a New Scenario to Connect Notion and LiveChat

In the workspace, click the โ€œCreate New Scenarioโ€ button.

Add the First Step

Add the first node โ€“ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Notion, triggered by another scenario, or executed manually (for testing purposes). In most cases, Notion or LiveChat will be your first step. To do this, click "Choose an app," find Notion or LiveChat, and select the appropriate trigger to start the scenario.

Add the Notion Node

Select the Notion node from the app selection panel on the right.

+
1

Notion

Configure the Notion

Click on the Notion node to configure it. You can modify the Notion URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

+
1

Notion

Node type

#1 Notion

/

Name

Untitled

Connection *

Select

Map

Connect Notion

Sign In
โต

Run node once

Add the LiveChat Node

Next, click the plus (+) icon on the Notion node, select LiveChat from the list of available apps, and choose the action you need from the list of nodes within LiveChat.

1

Notion

โš™

+
2

LiveChat

Authenticate LiveChat

Now, click the LiveChat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your LiveChat settings. Authentication allows you to use LiveChat through Latenode.

1

Notion

โš™

+
2

LiveChat

Node type

#2 LiveChat

/

Name

Untitled

Connection *

Select

Map

Connect LiveChat

Sign In
โต

Run node once

Configure the Notion and LiveChat Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

1

Notion

โš™

+
2

LiveChat

Node type

#2 LiveChat

/

Name

Untitled

Connection *

Select

Map

Connect LiveChat

LiveChat Oauth 2.0

#66e212yt846363de89f97d54
Change

Select an action *

Select

Map

The action ID

โต

Run node once

Set Up the Notion and LiveChat Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that donโ€™t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
5

JavaScript

โš™

6

AI Anthropic Claude 3

โš™

+
7

LiveChat

1

Trigger on Webhook

โš™

2

Notion

โš™

โš™

3

Iterator

โš™

+
4

Webhook response

Save and Activate the Scenario

After configuring Notion, LiveChat, and any additional nodes, donโ€™t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking โ€œRun onceโ€ and triggering an event to check if the Notion and LiveChat integration works as expected. Depending on your setup, data should flow between Notion and LiveChat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Notion and LiveChat

LiveChat + Notion + Slack: When a LiveChat transcript is deactivated, it's saved to a Notion database. A notification is then sent to a specified Slack channel, informing the team about the saved transcript.

LiveChat + Jira + Notion: When a LiveChat conversation ends, if the issue is tagged, a Jira ticket is created. The transcript and Jira issue details are then logged as a new page in a Notion project document.

Notion and LiveChat integration alternatives

About Notion

Sync Notion databases with other apps via Latenode. Update records automatically based on triggers from your CRM, calendar, or payment systems. Create custom workflows to manage content, tasks, and project data. Automate updates across multiple platforms for streamlined processes and consistent information.

About LiveChat

Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context โ€“ all visually, and without code.

See how Latenode works

FAQ Notion and LiveChat

How can I connect my Notion account to LiveChat using Latenode?

To connect your Notion account to LiveChat on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Notion and click on "Connect".
  • Authenticate your Notion and LiveChat accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically create Notion pages from new LiveChat transcripts?

Yes, you can! Latenode's visual editor makes it easy to create a workflow that automatically generates Notion pages from new LiveChat transcripts, centralizing customer interactions.

What types of tasks can I perform by integrating Notion with LiveChat?

Integrating Notion with LiveChat allows you to perform various tasks, including:

  • Create new Notion database items from new LiveChat conversations.
  • Send LiveChat messages when a Notion page is updated.
  • Update Notion properties with LiveChat customer feedback.
  • Archive LiveChat transcripts to a Notion database.
  • Trigger LiveChat chats from Notion database entries.

Can I use JavaScript to transform data between Notion and LiveChat?

Yes, Latenode allows you to use JavaScript code blocks to transform data between Notion and LiveChat for advanced customizations.

Are there any limitations to the Notion and LiveChat integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations might require JavaScript coding.
  • Real-time updates depend on the polling interval of the connected services.
  • Large data transfers can be subject to API rate limits.

Try now