Ocean.io and Userback Integration

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Automatically trigger Userback feedback requests from qualified leads identified in Ocean.io. Latenode's visual editor and affordable pay-by-execution pricing make gathering targeted user insights easier. Scale feedback loops using JavaScript for advanced filtering.

Swap Apps

Ocean.io

Userback

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Ocean.io and Userback

Create a New Scenario to Connect Ocean.io and Userback

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Ocean.io, triggered by another scenario, or executed manually (for testing purposes). In most cases, Ocean.io or Userback will be your first step. To do this, click "Choose an app," find Ocean.io or Userback, and select the appropriate trigger to start the scenario.

Add the Ocean.io Node

Select the Ocean.io node from the app selection panel on the right.

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Ocean.io

Configure the Ocean.io

Click on the Ocean.io node to configure it. You can modify the Ocean.io URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Ocean.io

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#1 Ocean.io

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Connect Ocean.io

Sign In

Run node once

Add the Userback Node

Next, click the plus (+) icon on the Ocean.io node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.

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Ocean.io

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Userback

Authenticate Userback

Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.

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Ocean.io

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Userback

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Connect Userback

Sign In

Run node once

Configure the Ocean.io and Userback Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Userback Oauth 2.0

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Select an action *

Select

Map

The action ID

Run node once

Set Up the Ocean.io and Userback Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook

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Webhook response

Save and Activate the Scenario

After configuring Ocean.io, Userback, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Ocean.io and Userback integration works as expected. Depending on your setup, data should flow between Ocean.io and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Ocean.io and Userback

Userback + Slack: When new feedback is created in Userback, a notification is sent to a designated Slack channel to alert the sales team, enabling proactive engagement with the lead.

Userback + HubSpot: When new feedback is created in Userback, the contact information associated with the feedback is used to find the corresponding contact in HubSpot, or create one if none exists. The contact is then added to a specific marketing workflow, allowing for targeted marketing campaigns.

Ocean.io and Userback integration alternatives

About Ocean.io

Use Ocean.io in Latenode to enrich lead data and target outreach. Identify ideal customer profiles automatically and pass qualified leads into your CRM or sales sequences. Latenode lets you add custom logic, filter leads, and trigger actions based on Ocean.io insights, creating scalable lead gen workflows without code.

About Userback

Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.

See how Latenode works

FAQ Ocean.io and Userback

How can I connect my Ocean.io account to Userback using Latenode?

To connect your Ocean.io account to Userback on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Ocean.io and click on "Connect".
  • Authenticate your Ocean.io and Userback accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically create Userback feedback items from Ocean.io leads?

Yes, you can! Latenode's visual editor makes this easy. Automatically create Userback tasks for high-value leads identified in Ocean.io, streamlining feedback and improving conversion.

What types of tasks can I perform by integrating Ocean.io with Userback?

Integrating Ocean.io with Userback allows you to perform various tasks, including:

  • Create Userback items from qualified Ocean.io leads automatically.
  • Update lead status in Ocean.io based on Userback feedback resolution.
  • Trigger personalized email sequences based on lead feedback scores.
  • Analyze feedback trends from specific Ocean.io lead segments.
  • Send internal notifications upon new Userback feedback from top accounts.

How to automatically enrich Ocean.io leads with Userback feedback data?

Latenode enables real-time data synchronization. Enrich your Ocean.io lead data using Userback feedback, creating a 360-degree customer view.

Are there any limitations to the Ocean.io and Userback integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Real-time synchronization depends on API availability of both apps.
  • Complex data transformations may require custom JavaScript code.
  • Rate limits of Ocean.io and Userback APIs may impact high-volume workflows.

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