OCR Space and Intercom Integration

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Automatically update Intercom with information extracted from documents by OCR Space. Latenode’s visual editor lets you customize the data flow with JavaScript for advanced parsing. Scale affordably using execution-based pricing.

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OCR Space

Intercom

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect OCR Space and Intercom

Create a New Scenario to Connect OCR Space and Intercom

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a OCR Space, triggered by another scenario, or executed manually (for testing purposes). In most cases, OCR Space or Intercom will be your first step. To do this, click "Choose an app," find OCR Space or Intercom, and select the appropriate trigger to start the scenario.

Add the OCR Space Node

Select the OCR Space node from the app selection panel on the right.

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OCR Space

Configure the OCR Space

Click on the OCR Space node to configure it. You can modify the OCR Space URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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OCR Space

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Connect OCR Space

Sign In

Run node once

Add the Intercom Node

Next, click the plus (+) icon on the OCR Space node, select Intercom from the list of available apps, and choose the action you need from the list of nodes within Intercom.

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Intercom

Authenticate Intercom

Now, click the Intercom node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Intercom settings. Authentication allows you to use Intercom through Latenode.

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OCR Space

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Intercom

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Connect Intercom

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Configure the OCR Space and Intercom Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Intercom Oauth 2.0

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The action ID

Run node once

Set Up the OCR Space and Intercom Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring OCR Space, Intercom, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the OCR Space and Intercom integration works as expected. Depending on your setup, data should flow between OCR Space and Intercom (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect OCR Space and Intercom

OCR Space + Intercom + Google Sheets: When a new image is received, OCR Space extracts the text from it. The extracted data is then used to update a contact's profile in Intercom. Finally, the extracted text and Intercom contact ID are logged in a Google Sheet for record-keeping.

Slack + OCR Space + Slack: When a new file (ID image) is uploaded to a Slack channel, OCR Space extracts the identity details. If verification fails based on extracted data, a notification is sent to a designated support channel in Slack.

OCR Space and Intercom integration alternatives

About OCR Space

Need to extract text from images or PDFs? Use OCR Space in Latenode to automatically process documents and integrate the data into your workflows. Automate invoice processing, data entry, or compliance checks. Latenode adds flexible logic, file parsing, and destinations to your OCR results, scaling beyond single-document processing.

About Intercom

Integrate Intercom with Latenode to automate customer support and engagement. Trigger workflows based on Intercom events to update CRMs, send personalized emails, or escalate issues. Latenode’s visual editor and flexible logic let you build custom support automation that adapts to your business needs, without complex coding or per-step fees.

See how Latenode works

FAQ OCR Space and Intercom

How can I connect my OCR Space account to Intercom using Latenode?

To connect your OCR Space account to Intercom on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select OCR Space and click on "Connect".
  • Authenticate your OCR Space and Intercom accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically update Intercom user profiles from scanned documents?

Yes, you can! Latenode's flexible workflows enable parsing data from OCR Space, then updating Intercom profiles. Benefit: keep contact info accurate and enriched with data from forms, receipts, etc.

What types of tasks can I perform by integrating OCR Space with Intercom?

Integrating OCR Space with Intercom allows you to perform various tasks, including:

  • Extract text from scanned support tickets and log them in Intercom.
  • Automatically update user details in Intercom from submitted ID documents.
  • Parse data from business cards and create new leads in Intercom.
  • Trigger personalized Intercom messages based on data extracted from invoices.
  • Analyze feedback forms via OCR and route conversations to appropriate Intercom teams.

How does Latenode enhance OCR Space's data extraction capabilities?

Latenode enables you to combine OCR Space with AI, JavaScript, and custom logic for advanced data processing before sending it to Intercom.

Are there any limitations to the OCR Space and Intercom integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex document layouts in OCR Space may require custom parsing logic.
  • Intercom API rate limits might affect the speed of large-scale data updates.
  • Free OCR Space accounts have limitations on the number of processed pages.

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