How to connect OCR Space and LiveChat
Create a New Scenario to Connect OCR Space and LiveChat
In the workspace, click the โCreate New Scenarioโ button.

Add the First Step
Add the first node โ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a OCR Space, triggered by another scenario, or executed manually (for testing purposes). In most cases, OCR Space or LiveChat will be your first step. To do this, click "Choose an app," find OCR Space or LiveChat, and select the appropriate trigger to start the scenario.

Add the OCR Space Node
Select the OCR Space node from the app selection panel on the right.

OCR Space
Configure the OCR Space
Click on the OCR Space node to configure it. You can modify the OCR Space URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the LiveChat Node
Next, click the plus (+) icon on the OCR Space node, select LiveChat from the list of available apps, and choose the action you need from the list of nodes within LiveChat.

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Authenticate LiveChat
Now, click the LiveChat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your LiveChat settings. Authentication allows you to use LiveChat through Latenode.
Configure the OCR Space and LiveChat Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the OCR Space and LiveChat Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donโt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Save and Activate the Scenario
After configuring OCR Space, LiveChat, and any additional nodes, donโt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking โRun onceโ and triggering an event to check if the OCR Space and LiveChat integration works as expected. Depending on your setup, data should flow between OCR Space and LiveChat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect OCR Space and LiveChat
LiveChat + OCR Space + Google Sheets: When a new image is received in a LiveChat chat, extract the text from the image using OCR Space and then log the extracted text into a Google Sheets spreadsheet for analysis.
LiveChat + OCR Space + Email: When support receives an image via LiveChat, extract the text from the image using OCR Space, and then send the extracted text via email to a specific team for review.
OCR Space and LiveChat integration alternatives
About OCR Space
Need to extract text from images or PDFs? Use OCR Space in Latenode to automatically process documents and integrate the data into your workflows. Automate invoice processing, data entry, or compliance checks. Latenode adds flexible logic, file parsing, and destinations to your OCR results, scaling beyond single-document processing.
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About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context โ all visually, and without code.
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FAQ OCR Space and LiveChat
How can I connect my OCR Space account to LiveChat using Latenode?
To connect your OCR Space account to LiveChat on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select OCR Space and click on "Connect".
- Authenticate your OCR Space and LiveChat accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create LiveChat tickets from scanned documents?
Yes, you can! Latenode's visual editor makes it simple to extract text from documents via OCR Space and automatically create LiveChat tickets, streamlining support workflows.
What types of tasks can I perform by integrating OCR Space with LiveChat?
Integrating OCR Space with LiveChat allows you to perform various tasks, including:
- Automatically creating support tickets from scanned customer feedback forms.
- Triggering LiveChat sessions when specific keywords are detected in scanned documents.
- Updating customer profiles in LiveChat with data extracted from OCR Space.
- Forwarding scanned documents and extracted text to LiveChat agents for review.
- Archiving scanned documents and chat transcripts in a centralized repository.
How can I handle large volumes of documents using OCR Space on Latenode?
Latenode's scalable infrastructure lets you process large batches of documents via OCR Space, automating tasks efficiently at any volume.
Are there any limitations to the OCR Space and LiveChat integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Free OCR Space accounts have usage limits that may impact high-volume workflows.
- LiveChat API rate limits may affect the speed of automated ticket creation.
- Complex document layouts might require adjustments to OCR Space settings for optimal extraction.