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Automatically trigger Delighted surveys after key Odoo events like order fulfillment. Latenode’s visual editor makes it easier to map Odoo data to Delighted, while custom JS blocks allow advanced survey logic, all at a lower execution cost.
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Create a New Scenario to Connect Odoo and Delighted
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Odoo, triggered by another scenario, or executed manually (for testing purposes). In most cases, Odoo or Delighted will be your first step. To do this, click "Choose an app," find Odoo or Delighted, and select the appropriate trigger to start the scenario.
Add the Odoo Node
Select the Odoo node from the app selection panel on the right.
Odoo
Add the Delighted Node
Next, click the plus (+) icon on the Odoo node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.
Odoo
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Delighted
Authenticate Delighted
Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.
Configure the Odoo and Delighted Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Odoo and Delighted Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Delighted
Trigger on Webhook
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Odoo
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Odoo, Delighted, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Odoo and Delighted integration works as expected. Depending on your setup, data should flow between Odoo and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Delighted + Slack: When a new negative response is received in Delighted, a notification is sent to a designated Slack channel, allowing for immediate follow-up.
Delighted + Odoo + Zendesk: When a customer provides a low score in Delighted, their contact information is retrieved from Odoo, and a support ticket is automatically created in Zendesk.
About Odoo
Automate Odoo tasks like creating invoices or updating inventory based on triggers from other apps. Latenode lets you connect Odoo to your workflows without code, adding logic and routing data as needed. Integrate Odoo with marketing tools, payment gateways, or CRMs for streamlined processes using Latenode's visual, scalable platform.
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About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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How can I connect my Odoo account to Delighted using Latenode?
To connect your Odoo account to Delighted on Latenode, follow these steps:
Can I trigger surveys based on Odoo sales orders?
Yes, you can! Use Latenode to trigger Delighted surveys automatically when an Odoo sales order is confirmed. This ensures timely feedback and improves customer satisfaction by addressing issues proactively.
What types of tasks can I perform by integrating Odoo with Delighted?
Integrating Odoo with Delighted allows you to perform various tasks, including:
How does Latenode enhance Odoo automation capabilities?
Latenode extends Odoo by integrating AI, JavaScript, and no-code, enabling complex automations far beyond standard Odoo workflows, scaling to any demand.
Are there any limitations to the Odoo and Delighted integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: