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Automatically transcribe customer support calls stored in Odoo using Google Cloud Speech-To-Text. Latenode's visual editor simplifies complex integrations, and you only pay for the execution time, making call analysis and agent training scalable and cost-effective.
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Create a New Scenario to Connect Odoo and Google Cloud Speech-To-Text
In the workspace, click the โCreate New Scenarioโ button.
Add the First Step
Add the first node โ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Odoo, triggered by another scenario, or executed manually (for testing purposes). In most cases, Odoo or Google Cloud Speech-To-Text will be your first step. To do this, click "Choose an app," find Odoo or Google Cloud Speech-To-Text, and select the appropriate trigger to start the scenario.
Add the Odoo Node
Select the Odoo node from the app selection panel on the right.
Odoo
Add the Google Cloud Speech-To-Text Node
Next, click the plus (+) icon on the Odoo node, select Google Cloud Speech-To-Text from the list of available apps, and choose the action you need from the list of nodes within Google Cloud Speech-To-Text.
Odoo
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Google Cloud Speech-To-Text
Authenticate Google Cloud Speech-To-Text
Now, click the Google Cloud Speech-To-Text node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Google Cloud Speech-To-Text settings. Authentication allows you to use Google Cloud Speech-To-Text through Latenode.
Configure the Odoo and Google Cloud Speech-To-Text Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Odoo and Google Cloud Speech-To-Text Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Google Cloud Speech-To-Text
Trigger on Webhook
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Odoo
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Odoo, Google Cloud Speech-To-Text, and any additional nodes, donโt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking โRun onceโ and triggering an event to check if the Odoo and Google Cloud Speech-To-Text integration works as expected. Depending on your setup, data should flow between Odoo and Google Cloud Speech-To-Text (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Odoo + Google Cloud Speech-To-Text + Slack: When a new CRM lead is created in Odoo, the audio recording from a customer service call is transcribed using Google Cloud Speech-To-Text. A summary of the transcribed text is then sent to a designated Slack channel for review by the customer service team.
Odoo + Google Cloud Speech-To-Text + Google Docs: When a new CRM lead is created in Odoo, meeting audio is transcribed using Google Cloud Speech-To-Text. The full transcript and a summary are then appended to an existing Google Docs document for record-keeping and future reference.
About Odoo
Automate Odoo tasks like creating invoices or updating inventory based on triggers from other apps. Latenode lets you connect Odoo to your workflows without code, adding logic and routing data as needed. Integrate Odoo with marketing tools, payment gateways, or CRMs for streamlined processes using Latenode's visual, scalable platform.
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About Google Cloud Speech-To-Text
Automate audio transcription using Google Cloud Speech-To-Text within Latenode. Convert audio files to text and use the results to populate databases, trigger alerts, or analyze customer feedback. Latenode provides visual tools to manage the flow, plus code options for custom parsing or filtering. Scale voice workflows without complex coding.
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How can I connect my Odoo account to Google Cloud Speech-To-Text using Latenode?
To connect your Odoo account to Google Cloud Speech-To-Text on Latenode, follow these steps:
Can I transcribe customer voicemails to Odoo notes?
Yes, you can! Latenode's flexibility allows transcribing voicemails via Google Cloud Speech-To-Text and automatically creating detailed notes in Odoo, streamlining communication tracking.
What types of tasks can I perform by integrating Odoo with Google Cloud Speech-To-Text?
Integrating Odoo with Google Cloud Speech-To-Text allows you to perform various tasks, including:
How does Latenode handle Odoo data synchronization in real time?
Latenode offers robust data synchronization through webhooks and scheduled triggers, ensuring near real-time updates between Odoo and other applications.
Are there any limitations to the Odoo and Google Cloud Speech-To-Text integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: